Road maintenance and potholes

About this service

The repair of potholes and general maintenance on the highway network is carried out by the Wiltshire Highways Partnership, which is a partnership of the Council, the Consultant Mouchel Parkman and the Contractor Ringway. The service is operated from four Divisional Offices at Chippenham, Marlborough, Melksham and Wilton.

The Wiltshire Highways Partnership provides a locally based team which enables us to combine detailed local knowledge with countywide resources to provide a consistent local service. The Partnership's staff inspect the highway network, arrange repairs and maintenance as necessary to the carriageways, footways, verges, drainage, signing and road markings.

The local knowledge and expertise in the Divisional Offices allows the best use to be made of the available resources, and provides a local contact for the Parish and Town Councils, the public and other organisation.

We regularly inspect the highway network for which we are responsible. The most important and busiest routes are inspected once a month, with the other roads being inspected every three or six months, depending on their classification.

In town centres and busy pedestrian areas the footways and pavements have walked inspections once a month. Other important pedestrian routes have walked inspections every three months, with the less well used pedestrian footways being inspected when the adjoining carriageways are inspected.

Cycleways which are part of the carriageway are inspected when the road is inspected, and cycleways remote from a carriageway are inspected every six months.

The inspection frequencies are set out in Wiltshire's Highway Inspection Manual, for more information, please see Inspection Frequencies.

Contact Details

Email: clarence@wiltshire.gov.uk
Telephone: 0800 23 23 23 - From landlines within Wiltshire: or 01225 77 72 34 From Mobiles and from outside Wiltshire.
Fax: 01225 713488
Postal Address:
Customer Services
Wiltshire Council
County Hall
Trowbridge
Wiltshire
BA14 8JN

Last updated: 14 August 2009