We are responsible for the maintenance of existing traffic signal equipment including signal controlled junctions and pedestrian crossings as well as the assessment, design and implementation of new signal installations.
We have a maintenance contract with Serco Ltd. Under the terms of the contract. Serco are required to attend a defect traffic signal within four hours for an emergency call or eight hours for non-urgent repairs, between 8am and 6pm, Monday to Friday.
Report a fault with traffic lights online or use the contact details below.
The use of traffic signals to control traffic movements can result in reductions in congestion, improve road safety and enable specific transport strategies to be introduced.
We are responsible for:
- 65 junction installations
- 77 Pelican crossings
- 6 Puffin crossings
- 3 Toucan crossings
The justification for the signalisation of a junction are dependent on a number of factors including:
- injury collision record
- speed and volume of main road traffic
- side road volume
- number of pedestrians and cyclist crossing the main road
- feasibility of alternative types and layout for the junction
- engineering feasibility and cost
In addition to the installation costs there are on going maintenance costs.
All requests for new traffic signals installations should be made in writing.
Contact Details (LiveLink)
Multiple Contacts:
eMail: clarence@wiltshire.gov.uk
Telephone: 0800 23 23 23 - from landlines within Wiltshire or 01225 77 72 34 from
mobiles and from outside Wiltshire.
Out of hours:
Fax: 01225 713488
Postal Address:
Customer Services
Wiltshire Council
County
Hall
Trowbridge
Wiltshire
BA14
8JN
In Person:
DX:
Last updated: 20 January 2011