Traffic lights

About this service

The maintenance of existing traffic signal equipment including signal controlled junctions and pedestrian crossings. The assessment, design and implementation of new signal installations.

The use of traffic signals to control traffic movements can result in reductions in congestion, improve road safety and enable specific transport strategies to be introduced.

We are responsible for:

  • 65 junction installations
  • 77 Pelican crossings
  • 6 Puffin crossings
  • 3 Toucan crossings

We have a maintenance contract with Serco Ltd. Under the terms of the contract. Serco are required to attend a defect traffic signal within four hours for an emergency call or eight hours for non-urgent repairs, between 8am and 6pm, Monday to Friday.

Traffic signal faults should be reported to Clarence on: 0800 23 23 23.

The justification for the signalisation of a junction are dependent on a number of factors including:

  • injury collision record
  • speed and volume of main road traffic
  • side road volume
  • number of pedestrians and cyclist crossing the main road
  • feasibility of alternative types and layout for the junction
  • engineering feasibility and cost

In addition to the installation costs there are on going maintenance costs.

All requests for new traffic signals installations should be made in writing.

Contact Details

Email: clarence@wiltshire.gov.uk
Telephone: 0300 456 0100
Fax: 01225 751600 (Traffic Services) 01225 713207 (Transport and Development Group)
Postal Address:
Customer Services
Wiltshire Council
County Hall
Trowbridge
Wiltshire
BA14 8JN