Grass cutting and grounds maintenance
About this service
We are responsible for the cutting of grass on verges adjacent to rural roads that are maintained by us as Highway Authority. Grass verges adjacent to urban roads are also maintained by us.
Grass verges on rural roads are generally cut at least twice a year. The first cut usually starts at the end of May and takes about six weeks, and the second cut usually takes place in October, but the timing and number of these cuts depends on weather and growth.
At junctions and some other locations the visibility splays are cut more often for safety reasons.
The verges are cut in order to maintain visibility at junctions and bends, to prevent traffic signs being obscured, to control brushwood and scrub, to reduce the risk of fire, and to maintain and enhance the biodiversity of the verges where compatible with road safety.
There are 168 wildlife verge sites within the county with specified cutting regimes because of their ecological value. In addition there are verges in or adjacent to Sites of Special Scientific Interest which also need special consideration.
In urban areas the grass verges are cut more often for amenity reasons.
Grass cutting on most open spaces and verges along private roads is not our responsibility.
Needs
When reporting a problem or wishing to obtain more information about grass cutting, please have details of the location to hand.
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Some pages have specific information about the service related to your area. Please use the form to find your address or choose one of the tabs above when available to view this information.
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Can't find your property? Found a mistake in our data? Please complete our online form to help us improve our service.
North
We undertakes grass cutting and grounds maintenance throughout the north of the County.
Not all grass is our responsibility. Many areas are the responsibility of other landowners such as housing associations.
Landscaping and Shrub Maintenance
As with grass cutting we are only responsible for Council areas
If you are in any doubt as to who is responsible for cutting a particular area of grass or maintaining a shrub bed please use the contact details below:
Telephone: 01249 706352
Email: directservices@northwilts.gov.uk
Some services differ based on where you live. Why is this?
South
The council is responsible for the grounds maintenance operations on council-owned land within the city and district.
This work includes grass cutting, hedges, shrub beds, flower beds, rose beds, and so on.
You will need
- Name and address
- Contact telephone number or e-mail address
- Details of complaint including exact location
Some services differ based on where you live. Why is this?
East
About this service
Wiltshire Council maintains approximately 650,000sqm of grass throughout the District. This ranges from small grass verges by the road side; public open spaces owned by Wiltshire Council; and private contracts such as schools and parish councils.
Grass that is cut on our own land is cut once a month from March to October. This is subject to seasonal variations and the old British weather. All such grass in not collected.
Private contracts are cut and maintained as required.
Not all grass is Wiltshire Council's responsibility. Many areas are the responsibility of other landowners such as Housing Associations. Long stretches of roadside verges are usually cut by a separate contractor for Wiltshire Council.
Landscaping & Shrub Maintenance
As with grass cutting Wiltshire Council is only responsible for areas that it owns or undertakes as part of a private contract. All areas are attended once a month throughout the year.
If you are in any doubt as to who is responsible for cutting a particular area of grass or maintaining a shrub bed please call Environment & Amenity Services on (01380) 734665 or follow the link to fill out a Grass Cutting form.
Some services differ based on where you live. Why is this?
West
About this service
The Council is responsible for ensuring grass is cut and maintained at a satisfactory level on land owned by it and arranging for some highway verges to be mown for Wiltshire Council to an agreed standard.
Grass cutting schedules are devised by our Grounds contractor, English Landscapes Ltd. Grass will only be cut when the weather conditions allow, we will not cut grass during or immeadiately after heavy or prolonged periods of rain in order to ensure the area is not adversely affected.
Some services differ based on where you live. Why is this?
Contact Details
Email: clarence@wiltshire.gov.uk
Telephone: 0800 23 23 23 - Mobile phone users, and for calls from outside Wiltshire
01225 77 72 34
Postal Address:
Customer Services
Wiltshire Council
County
Hall
Trowbridge
Wiltshire
BA14
8JN