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Street cleaning

The Council is responsible for the sweeping of streets and removal of litter.


The Council prides itself on keeping the streets of the towns and villages within the district clean and litter free. To do this we provide litter bins in public open spaces and on streets and pavements, mechanical street sweeping services and litter picking in towns and along major verges.

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North

The Council's streets are divided into zones, depending on the volume of traffic using the streets each day. The more frequently the road is used, the more often it will be swept.

However, if the visual appearance of an area should deteriorate to an unacceptable level between cleans, it will be cleaned up within a certain time, as laid down in a Litter Code of Practice under the Environmental Protection Act 1990.

If you wish to report a litter problem please use the contact details below:

Telephone: 01249 706352

Email: directservices@northwilts.gov.uk

Report a litter problem - online form

(Choose the main category 'Street care and cleaning’ and the sub-category 'Street litter inc. street sweeping' and complete the on-line form).

Contact Details

Email: directservices@northwilts.gov.uk
Telephone: 01249 706111
Postal Address:
Wiltshire Council
Monkton Park
Chippenham
Wiltshire
SN15 1ER
In Person:
Wiltshire Council
Monkton Park
Chippenham
Wiltshire
SN15 1ER

Some services differ based on where you live. Why is this?

South

The council provides a street cleaning service throughout the district.

Programmed works are carried out in towns and major village centres. Specific emphasis is also placed on litter picking, grass verges and laybys, the provision of two fully equipped units to undertake programmed and 'on demand' work in all parishes and the removal of fly tipping in rural areas. A comprehensive street cleaning service is provided throughout the City of Salisbury.

You will need

  • Name and address
  • Contact telephone number or e-mail address
  • Location of problem (i.e. street name or number)
  • Nature of problem (unswept, leaves, etc)

Forms

Contact Details

Email: enhmail@salisbury.gov.uk
Telephone: 01722 434319 or 01722 434320
Postal Address:
Environmental Services
Wiltshire Council
PO Box 2126
Salisbury
SP2 2DJ
In Person:
Wiltshire Council
27-29 Milford Street
Salisbury
SP1 2AP

Some services differ based on where you live. Why is this?

East

Please follow this link to fill out a  Street Cleaning request form

Kennet District Council endeavors to keep the kerbs and street clear of litter - are there any areas where we are failing to do this ?

The Council, under the Environmental Protection Act 1990, Code of Practice on Litter and Refuse, has a "duty to ensure that all land in its direct control which is open to the air and to which the public has access, is kept clear of litter and refuse, so far as is practicable".

The Council endeavour to mechanical sweeping of kerbed roads in villages and residential areas once every three months. Town centres are swept daily. Non-kerbed rural roads are swept on an "as and when necessary" basis rather than on a schedule. If between scheduled cleaning, land for which the Council is responsible falls below an acceptable cleanliness standard, additional cleaning will be undertaken.

If there is an area that you are concerned about because of the presence of litter and refuse please let us know

The Council endeavour to mechanical sweeping of kerbed roads in villages and residential areas once every three months. Town centres are swept daily. Non-kerbed rural roads are swept on an "as and when necessary" basis rather than on a schedule. If between scheduled cleaning, land for which the Council is responsible falls below an acceptable cleanliness standard, additional cleaning will be undertaken.

If there is an area that you are concerned about because of the presence of litter and refuse please let us know

FAQ's

Q. - There is a lot of litter on the highway?

A. - .Report it to Kennet Contact Centre on 01380 724911 or email kennet@kennet.gov.uk who will arrange for it to be cleared.

Q. - How often are the roads swept?

A. - Village roads and built up areas in towns are swept every three months

Q. - How often are the town centres swept?

A - Every day

Contact Details

Email: customerserviceseast@wiltshire.gov.uk
Telephone: 01380 734849
Postal Address:
Kennet House
Sergeant Rogers Way
Hopton Industrial Estate
Devizes
SN10 2ET
In Person:
Wiltshire Council
Browfort
Bath Road
Devizes
Wiltshire
SN10 2AT

Some services differ based on where you live. Why is this?

West

All roads and streets within West Wiltshire are swept on a regular basis. The Code of Practice for Litter & Refuse published by DEFRA in April 2006, provides guidelines on the standards of cleansing linked to the level of usage within an area. The code also provides guidelines on response times should an area fall below the required standard. Street sweeping schedules within West Wiltshire fulfil all requirements under the Code of Practice for Litter & Refuse.

Details on the Code of Practice for Litter & Refuse can be found on the DEFRA website.

Town centre roads within the five towns of Bradford on Avon, Trowbridge, Melksham, Westbury and Warminster are swept on a daily basis, if required.

Access roads into these towns are swept on a weekly basis.

Other residential roads are swept on a regular cycle of around eight weeks.

Rural roads and villages are swept on a regular schedule. We undertake weekly inspections across all road types to ensure any areas that require attention are identified and action taken.

Other than the main streets and access roads, which are regularly swept, you may report the unkempt state of a street by.telephone on 01225 776655 between 8.30am - 5.30pm (Monday - Thursday) and 8.30am - 5.00pm (Friday) or email us at customerservices@westwiltshire.gov.uk

Contact Details

Email: customerserviceswest@wiltshire.gov.uk
Telephone: 01225 776655
Postal Address:
Wiltshire Council
Bradley Road
Trowbridge
Wiltshire
BA14 0RD
In Person:
Wiltshire Council
Bradley Road
Trowbridge
Wiltshire
BA14 0RD

Some services differ based on where you live. Why is this?