www.wiltshire.gov.uk
Passenger assistants
Summary of Service
There are around 220 Passenger Assistants, who are employed to accompany both children and adults with special needs on the journey between home and their service. The Passenger Assistant is the link between parents/carers and service provider staff and represent Wiltshire County Council. They are there to ensure the passengers safety and wellbeing and that transport is a comfortable and happy environment.
Details of Service
We are responsible for the management of Passenger Assistants. A dedicated team provide support to the Passenger Assistants including recruitment and retention, relief cover, general advice, risk assessments and much more.
Passenger Assistants attend a full range of training including first aid, wheelchair restraint, disability awareness, contracts and the law and duty of care. Specific training is available to Passenger Assistants dependant upon the needs of the individuals they are responsible for, such as autism awareness or signing.
All Passenger Assistants must be checked by the Criminal Records Bureau, before being offered a contract of employment.
To view permanent Passenger Assistant adverts, see our Jobs website.
Contact Details
By Post
Passenger Transport Unit
Wiltshire County Council
County Hall
Trowbridge
Bythesea Road
Wiltshire
BA14 8JD
By Email
passengerassistant@wiltshire.gov.uk
By Telephone
01225 713358
By Fax
01225 713565
| A to Z Names | Passenger assistants, Education - special educational needs - transport |
|---|---|
| Keywords | Escorts; Attendents |
| PID No. | 40 |
| IPSV Category | Special educational needs and additional support |
| Level 1 Name | Passenger assistants |
| IPSV ID | 4267 |
