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Home energy efficiency

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Warm and Safe Wiltshire

Warm and Safe Wiltshire is a commitment from Wiltshire Council and Wiltshire Fire & Rescue Service and their partners to help residents live in safer and healthier homes.

The scheme aims to do this through the installation of draught-proofing measures, smoke alarms to improve fire safety and providing advice on reducing energy use, switching energy suppliers, reducing condensation and damp problems and controlling heating.

Most energy efficiency measures are simple and cheap to implement; in particular improving the insulation to your house. Whether you own or rent your home, there are Government schemes to further reduce the cost, or to pay for this work completely if you are unable to afford the cost of the work yourself.

The following list details the areas where Warm and Safe Wiltshire may be able to offer support:

  • Draught-proofing measures such as letter box guards, door brushes and draught excluder strips around doors and windows which can be installed to help stop draughts.
  • Cavity wall insulation offer for privately owned or privately rented homes in Wiltshire. We can also advise on possible grants and subsidies that can reduce the cost of installing cost-effective energy saving measures in your home.
  • Advise on possible grants and funding towards loft insulation.
  • Heating problems in privately owned or privately rented homes – advice on possible grants and subsidies that can reduce the cost of getting heating improvements or repairs in your home.
  • Income maximisation – help to identify any benefits that you may be entitled to but are not currently claiming and assistance through the application process, if appropriate.
  • Energy debt assistance – advice and support for those who have built up a debt to their gas or electricity provider, to negotiate repayment terms and make applications to Energy Trust Funds to write off energy debts.
  • Support can also be given to help you apply for the warm homes discount if appropriate, to reduce your fuel bills.
  • Fire safety advice to help you reduce your risk of fire within the home through fire safety advice and the presence of smoke detectors.
  • Free advice guides on energy saving in the home, fuel prices and reducing fuel bills, reducing condensation and mould problems.

If you are interested in any of the support that Warm and Safe Wiltshire can offer, please either contact us on 0300 003 4575, fill in our Warm and Safe Wiltshire enquiry form or email us at WarmandSafe@wiltshire.gov.uk

If you are an agency, you can complete our Wordagency referral form agency referral form 852kb for a cold home assessment for a client.

If you live in a Wiltshire Council property you can find out more about insulation improvements in our Housing Services section.

Fuel poverty

If you struggle to pay your energy bills, especially during winter when having the heating on pushes costs up, you could be one of the millions in the UK trapped in fuel poverty.

People used to be classified as living in fuel poverty if you spent 10% or more of your household income on gas and electricity alone. Following a Government review into this definition commissioned in 2010, fuel poverty is now measured by what is known as 'Low Income High Costs'.

Cold homes cause ill health, misery and social exclusion, problems which are faced by many households in Wiltshire as they struggle to keep warm each winter. People who are vulnerable to health problems linked with cold homes are those with cardiovascular or respiratory conditions like chronic obstructive pulmonary disease (COPD), babies and children under 5 years of age, people over 65, people with mental health conditions or disabilities and pregnant women.

Warm and Safe logo

Contact Details (LiveLink)

Multiple Contacts:
eMail: publichealth@wiltshire.gov.uk

0300 003 4566

Out of hours:
Postal Address:

Public Health
Wiltshire Council
County Hall
BA14 8JN

In Person:

Last updated: 20 January 2016



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Public Health
Wiltshire Council
County Hall
BA14 8JN