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Help us achieve our goal of recycling 50% of Wiltshire’s waste by using your black box for metal, paper, glass and clothes and your plastic bottles and cardboard bin.

Make sure your recycling bins and boxes are out at the kerbside before 7am on the morning of your collection day.

See rubbish collection days to find out when your fortnightly recycling collections are.

If you find it difficult to put out your rubbish and recycling please contact us. You can apply for an assisted collection. We will collect from an arranged place on your property and return containers after emptying.

Use the green waste collection service for garden waste and household recycling centres or mini recycling sites for items you can't put in your bin or box.

You can compost garden and food waste at home with compost bins and food waste digesters.

Black box 

What can I put in my black box?

  • Metal: tin cans; aluminium drink cans, empty aerosol cans; metal jar lids; clean aluminium foil
  • Paper: newspapers and magazines; telephone directories; catalogues and junk mail; envelopes (including those with windows); white, printed paper
  • Glass: whole jars (clear, green, blue, brown)
  • Clothes: old clean clothes; pairs of shoes tied together; leather belts and handbags; curtains, sheets, blankets and duvet covers (Put items in plastic bags to keep them dry. We can't collect wet items or those in black refuse sacks or charity bags.)

What can't I put in my black box?

  • Metal: crisp packets; sweet wrappers; metallic gift wrap
  • Paper: cardboard; metallic gift wrap; greeting cards; brown paper; books; shredded paper (this can cause litter, so use your blue bin instead)
  • Glass: broken jars and bottles; glass window panes; lightbulbs; glass ovenware e.g. Pyrex
  • Clothes: duvets; pillows

See new, extra or replacement bins to order a second black box, or separate out your recycling e.g. paper in one, cans in another, into open carrier bags (not black bags) and place next to your black box

Blue plastic bottle and cardboard bin 

What can I put in my blue bin?

  • Plastic bottles used for: Cleaning products e.g. washing-up liquid, bleach and fabric conditioner
  • Cooking oil 
  • Fizzy drinks
  • Juice, squash or cordial
  • Milk and yoghurt drinks
  • Shampoo, conditioner and handwash

Only plastic bottles can be put in your blue bin. Recycle all other clean plastics including containers, pots, packaging and rigid plastics at your local household recycling centre


  • All grey and brown cardboard (please rip up large pieces to fit in the bin)
  • Brown paper
  • Cardboard boxes
  • Corrugated cardboard
  • Egg boxes (cardboard only)
  • Food packaging such as cereal boxes and ready-meal sleeves
  • Greetings cards
  • Pizza boxes
  • Shoe boxes
  • Shredded paper (leave it loose or in a cardboard container e.g. a cereal box, not bagged)
  • Toilet or kitchen rolls

What can't I put in my blue bin/bag?

  • Books (take them to a charity shop or recycle them at your nearest household recycling centre)
  • Boxes with plastic windows (unless all plastic is removed)
  • Cling film
  • Crisp packets
  • Disposable drinks cups
  • Foil-lined cardboard tubes such as Pringles
  • Food trays such as oven-ready or microwave meal traysIce cream or margarine tubs and yogurt pots
  • Large pieces of cardboard. Rip or cut into smaller pieces to fit in the bin
  • Meat or fish trays
  • Paper (unless it is shredded or you can recycle it in your black box)
  • Plant pots
  • Plastic bin liners
  • Plastic carrier bags
  • Plastic packaging
  • Waxed or aluminium coated cartons such as Tetra pak (recycle them at your nearest household recycling centre)

How can I recycle other types of plastic?

Recycle clean plastics such as containers, pots, packaging and rigid plastics including toys and garden furniture at your local household recycling centre.

Collection crews will check for any of these materials in your bin. It's not possible to recycle them with plastic bottles as they cause problems in the reprocessor. 

The content of the whole truck may be have to be sent to landfill as they cannot be separated out. If you include these items in your bin, it will not be emptied and we'll leave a note explaining why.

Help putting your bin out

If you find it difficult to put out your rubbish and recycling bins or bags you can apply for an assisted collection.

Your bins or bags will be collected from an arranged place on your property and returned after emptying. 

To request an assisted collection please contact us on 0300 4560102.