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Contacting the Registration Service

Due to the current Coronavirus situation you may not be able to have an appointment at your local office but may be required to attend one of our main hubs at Chippenham, Salisbury or Trowbridge.

Births and deaths

  • 0300 003 4569 (Monday to Friday 9am - 5pm)

Ceremonies and all other enquiries

  • 0300 003 4570 (Monday to Friday 9am - 5pm)
    If none of our ceremonies staff are available, your call will be picked up by Customer Services. They will be able to take some details and ensure that you receive a call back.

Copy certificates

  • 0300 003 4571 (Monday to Friday: 9.30am - 3.30pm)

The Register Office, County Hall, Bythesea Road, Trowbridge, BA14 8JN


In the event of an extreme emergency outside of office hours, relating to the urgent need for a marriage or civil partnership to take place or for a burial within 24 hours, the hospice or hospital chaplaincy or your Wiltshire funeral director will be able to contact officers of the registration service.


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Last updated: 19 March 2020 | Last reviewed: 19 March 2020