Residential Care

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Summary of Service

We may be able to arrange residential care for adults with particular needs. These services are only available following an assessment of need.

Details of Service

An assessment of need is a discussion with you to find out how best to support you with the problems you are having. We will look at your needs and decide whether you are eligible for services including residential care. There are more details about eligibility for our services below.

Needs

Assessments of need are carried out by our care managers.

Eligibility

As we receive more requests for help than there is available funding to cover, we have to decide: who should get a service, in what order of priority, how services can best be provided, whether we will provide the service ourselves or suggest another more appropriate organisation. This is to ensure that people in greatest need will get the most help. For more information please see our Eligibility Criteria for Adult and Community Services and Care Homes Directory (pdf 5922Kb).

Contact Details

By Post

Social Care Helpdesk
Wiltshire County Council
Department of Community Services
(Adult Social Care Services)
County Hall
Trowbridge
BA14 8LE

By Email
socialcarehelpdesk@wiltshire.gov.uk

By Telephone
01225 713001

By Fax
01225 713355


A to Z NamesResidential Care, Social services - residential care - adult
KeywordsResidential care
PID No.292
IPSV CategoryResidential homes
Level 1 NameResidential Care
IPSV ID4182

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Customer Contact Centre
Email: Customer Care

Telephone : 01225 713000
Textphone : 01225 712500
View Out of hours numbers

Opening Hours:
Mon to Thurs - 8.30am - 5.20pm
Fri - 8.30am - 5.00pm

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Email: Customer Care

Wiltshire County Council
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN