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Your recycling collections are changing

Banner graphic with text: we are making it easier to recycle at home
We’re changing many of the collection days for the blue-lidded bins and black boxes, and making it easier for you to recycle. Soon you will be able to put more recyclables into your blue-lidded bin, and the day on which your blue-lidded bins and black boxes are emptied may change – though the collection days for household waste and garden waste will not change. Close

The changes to the recycling service will take place over four weeks starting from 24 February. Look out for a letter in the next three weeks that will give you more details of what is changing and when your new collection date will be. On the day of your last collection under the current system a bin hanger will be attached to the handle of your blue-lidded bin to provide more information. Your new collection dates will be published on our website from 24 February http://www.wiltshire.gov.uk/rubbish-and-recycling-collection-days. As well as being able to view your new collection dates on our website from 24 February, you will be able to download and print a collection calendar.

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Your collection day for emptying the blue-lidded bins and black boxes may change.  If you currently have your blue-lidded bin and black box emptied on different days, they will be emptied on the same day in future.  In most cases they will be emptied using the same vehicle. Look out for a letter in the post that will tell you how the changes affect you. You’ll also have a bin hanger put on your blue-lidded bin ahead of your new collection date to give you more information. Your new collection days will published on our website from 24 February http://www.wiltshire.gov.uk/rubbish-and-recycling-collection-days. As well as being able to view your new collection dates on our website from 24 February, you will be able to download and print a collection calendar.

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Look out for a letter in the post that will tell you which collections are changing. From 24 February, your new collection days will be published on our website http://www.wiltshire.gov.uk/rubbish-and-recycling-collection-days. As well as being able to view your new collection dates on our website from 24 February, you will be able to download and print a collection calendar.

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You should receive your letter between 24 February and 6 March. Close

Once service changes have commenced, you will be able to put more materials into your blue lidded bin:

  • plastic bottles
  • plastic pots (including yoghurt), tubs (such as margarine, ice cream) and trays (from products such as fruit, meat, vegetables)
  • cardboard
  • food and drink cartons (for example soup, milk, fruit juice)
  • shredded paper (placed inside an envelope or cardboard box)
  • tins and cans
  • clean foil
  • empty aerosols
  • paper (including brown paper, newspapers, magazines, directories, catalogues, envelopes)

Empty, rinse and squash your recycling where possible and flatten cardboard boxes.

Black plastic and flower pots are not collected for recycling at the kerbside. However you can take these items to Household Recycling Centres. We do not currently recycle plastic film.

Black box

You can continue to put the following in your black box:

  • glass bottles and jars 
  • clean and dry textiles (for example clothes, paired shoes, curtains, sheets, blankets) bagged and tied
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  • You will keep the same containers for your rubbish and recycling
  • You will still be able to recycle all of the items you currently can using the kerbside recycling service
  • We will still collect non-recyclable household waste
  • We will continue to collect garden waste and charge for this service
  • Your collections will remain fortnightly, although dates and times of recycling collections may change
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We want to make it easier for you to recycle more, as part of our pledge to be carbon neutral by 2030. You can do your bit to help by ensuring you put the correct waste items into the correct bin and recycling as much as possible.  In changing the way we collect your kerbside recycling we will reduce the number of collection vehicles we use. This will reduce the emissions we produce and help the council achieve its aim of becoming carbon neutral by 2030.  As well as making full use of your new kerbside recycling service, you can sign up to the Council’s Green Pledge to help make your contribution to tackling Climate Change here: https://surveys.wiltshire.gov.uk/snapwebhost/s.asp?k=157261245291

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After you have received your letter with your new collection days, please put plastic bottles, pots, tubs and trays, cartons, cans, aerosols, foil, paper and carboard into your blue-lidded bin. Unfortunately, we can’t collect black plastic and plastic films. To make more space and avoid contamination, please wash and squash your recycling and ensure all containers are empty and clean. Find out more here: http://www.wiltshire.gov.uk/recycling. Please don’t put the extra materials in your blue-lidded until after you have received your letter regarding your collection day changes.

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After you have received your letter with your new collection days, glass bottles, jars and textiles should go in the black box. Bottle and jar lids can be left on, and clean and dry textiles (clothes, pairs of shoes, curtains, sheets and blankets) should be bagged, tied and put in the black box.  Please do not place textiles in black refuse sack. Wet or dirty textiles can’t be collected. Find out more here:http://www.wiltshire.gov.uk/recycling

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Only waste that cannot be recycled should be put in your household waste bin. Household waste bins are emptied once a fortnight, and most of the waste collected through this service is diverted from landfill and sent to energy from waste facilities Household batteries, car batteries and LPG canisters should not be placed in this bin. They can be disposed of at household recycling centres. Bin lids must be closed, and no additional waste should be left next to or on top of your bin as this will not be collected. Find out more here: http://www.wiltshire.gov.uk/rubbish-and-recycling

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No. This will remain the same. From 24 February, you can find out your new collection day for recycling at www.wiltshire.gov.uk/rubbish-and-recycling-collection-days.

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No. This will remain the same. From 24 February, you can find out your new collection day for recycling at www.wiltshire.gov.uk/rubbish-and-recycling-collection-days.

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If you find you don’t have enough room in your blue-lidded bin, please try to squash and flatten as much of your recycling as possible. Larger or additional blue-lidded bins will not be delivered until you have first tried the new service and found that, despite squashing and flattening materials, you need the additional capacity. You can request a larger or additional blue-lidded bin here

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You may ask the council for additional containers for recycling. We may need to contact you or the person/company responsible for the building.

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Collection costs for a large county such as Wiltshire are a significant barrier to the introduction of weekly food waste collections. But we’re committed to supporting you to minimise waste, so we continue to subsidise the cost of food waste digesters capable of helping manage a typical household’s garden and food waste. They also produce a high quality compost for the garden.
We currently divert 110,000 tonnes of non-recycled waste from landfill per annum, with 50,000 tonnes per annum sent to an ‘energy from waste’ facility, and 60,000 tonnes per annum managed through a mechanical biological Ttreatment facility in the county. Therefore, a significant proportion of food waste present in the non-recycled waste we collect at the kerbside is used to generate energy rather than going to landfill.
To cut down on food waste, it’s useful to plan your meals, eat leftovers when you can, make good use of your freezer and compost any other food waste you may produce. Close

The council is no longer providing lids for black boxes. As the black boxes are now only used for the collection of glass and bagged textiles, there is no requirement for a lid to protect these from wet weather in order to retain their quality and value. Papers should now be protected from the elements when placed in your blue-lidded bin. If your black box lid has been damaged, we will no longer be able to replace it. Removing the need to supply lids also contributes to further reduction in carbon emissions, as the service reduces its consumption of plastics products.

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Last updated: 13 March 2020 | Last reviewed: 13 March 2020