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Garden waste recycling

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From 15 June 2015, we will be introducing a charge of £40 per year for the fortnightly collection of garden waste.

Introducing charging was a tough decision, but we had to find £30 million of savings this year due to cuts to our budget from central government, a rise in demand for services and inflation.

The new collections will start from 15 June 2015 – free collections will continue until then.

Although residents can sign up for the new collections at any time from 1 April, we are encouraging people to sign up by 17 May to make sure your garden waste bin is emptied from 15 June onwards.

This is an optional service, you would only pay if you would like to receive a fortnightly collection of garden waste.

Garden waste bins will be emptied fortnightly, except for two weeks over the Christmas and New Year period.

From 1 April there are three ways you can sign up and pay for the service:

  • Securely online by debit or credit card
  • Over the phone by calling 0300 456 0102
  • By sending a cheque for £40 made payable to Wiltshire Council to: Waste Management, Wiltshire Council, Bythesea Road, Trowbridge, Wiltshire, BA14 8JN. Please write your name, address, including postcode, phone number, and the words ‘garden waste’ on the back of the cheque.

Once you’ve signed up, you will be sent a garden waste sticker to place on your bin to help us identify which households have paid. Your garden waste collection day may change, but you will be given your new collection dates before the new service starts on 15 June.

Residents who do not want to sign up can keep their bins in case they change their minds, or can ask us to retrieve them.

More information on the new chargable garden waste collections

Bin retrieval

We will retrieve your bin if you don't want to keep it. However, if you change your mind and sign up for the chargeable garden waste service within a year there will be a £25 charge to deliver a bin in addition to the annual fee.

Please note that we may receive a large number of bin retrieval requests. In order to manage this as cost effectively as possible, there will be a phased retrieval of bins by area which may take some time to complete. We will tell you where to put your bin for collection and the expected retrieval date before we collect.

Putting your bin out for collection

Your garden waste will be collected on alternate weeks (every other week).

Make sure you put your bin / bags out at the kerbside before 7am on the morning of your collection day. If you find it difficult to put your bin out you may be able to get an assisted collection

If your bin has not been collected please see missed bin collections

What can you put in your garden waste bin?

  • bark
  • grass cuttings
  • cut flowers
  • weeds
  • leaves
  • hedge clippings
  • house plants - please remove soil
  • twigs and small branches
  • shrub prunings
  • untreated sawdust and wood shavings
  • real Christmas trees can be left next to your bin

What can't you put in your garden waste bin?

  • any food waste such as fruit, vegetables, tea bags, coffee grounds, egg shells, meat or cooking oil
  • animal waste, pet litter, dirty pet bedding
  • soil and/or turf
  • bricks, stones and/or rubble
  • ash
  • paper, shredded paper and/or cardboard
  • large items of garden waste - such as large branches or logs
  • plant trays, seed pots and bags - even if they say biodegradable
  • packaging, polysterene or plastic of anykind
  • wax or waxed packaging
  • leather
  • disposable nappies

What happens to the garden waste once it is collected?

All garden waste collected is composted so must be free of any non-compostable items, you can buy Warrior compost in bags or loose from any of the household recycling centres. Find out more on the Hills website

Too much garden waste for your bin?

You can take large amounts of garden waste to any of the household recycling centres (HRCs) for composting.

You can compost some of your waste at home. Please see home composting for more information on how to get a home compost bin at a reduced price.

Can I have a second bin?

Yes, you can have a second garden waste bin, but there is an annual charge for servicing this bin.  If you sign up for an additional bin before 1 April there will be a charge of £34.60 per year, on a pro rata basis until 30 September 2015. From 1 October 2015 the price will be £40.00 for the full year, but you will pay on a pro rata basis until 30 June 2016. You will then pay the full annual charge from 1 July 2016. For more information and to order your second garden waste bin please contact the council on 0300 456 0102.

This is an optional service, you would only pay if you would like to receive a fortnightly collection of garden waste.

Garden waste bins will be emptied fortnightly, except for two weeks over the Christmas and New Year period.”

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Last updated: 6 February 2014



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