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Non-chargeable garden waste collections

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What is the non-chargeable garden waste collection service?

The council offers all residents a non-chargeable collection of garden waste from the kerbside. This is an opt-in service so residents wishing to receive this service must sign up.

How can I apply for the non-chargeable garden waste collection?

You can sign up to receive the new non-chargeable garden waste collection service online, by calling the council or by completing an opt-in form and sending it to the council.

If you already receive a collection of garden waste or you have already signed up you do not have to re-apply and you can continue using your service as normal.

What can I put in my garden waste bin?

All garden waste is composted and so therefore must be free of non-compostable items.

Yes No
bark any food waste (including fruit, vegetables, coffee grounds, egg shells, meat, or cooking oil)
cut flowers leather, animal waste, pet litter, soiled pet sawdust bedding, disposable nappies
grass cuttings wax or waxed packaging
weeds packaging, polystyrene or plastic of any kind; including plant trays, seed pots, and bags (even those labelled biodegradable)
leaves stones, soil, rubble or ash
hedge clippings shredded paper, cardboard or paper
house plants (please remove soil) large items of garden waste
twigs and small branches  
shrub prunings (no large logs)  
untreated sawdust and wood shavings  
real Christmas trees can be placed next to your garden waste bin for collection  

Where and when do I put my bin out?

To check your collection dates please see the online collection calendar. Please ensure that your bin / bags are placed at the edge of your property, at the kerbside. All bins / bags must be out before 7am.

Please note, all collection crew’s across Wiltshire now work bank holidays. The only bank holidays whereby collections may have to change is around Christmas.

What can I do with large amounts of garden waste?

Large amounts of household garden waste can be taken to your local household recycling centre (HRC) for composting.

Alternatively, you can compost your waste at home. Please see home composting for more information on how to get a home compost bin at a reduced price.

What happens to the garden waste once it is collected?

All garden waste collected in Wiltshire is composted in Wiltshire to make ‘Warrior Compost’. ‘Warrior Compost’ is sold in bags and loose at household recycling centres at a very competitive price.

Contact Details (LiveLink)

Multiple Contacts:
eMail: customerservicesnorth@wiltshire.gov.uk
Telephone: 01249 706111
Out of hours:
Fax:
Postal Address:

Customer Services
Wiltshire Council
Monkton Park
Chippenham
SN15 1ER


In Person:

Wiltshire Council
Monkton Park
Chippenham
SN15 1ER


DX:

Contact Details (LiveLink)

Multiple Contacts:
eMail: customerservicessouth@wiltshire.gov.uk
Telephone: 01722 434319 or 01722 434320
Out of hours:
Fax:
Postal Address: Waste and Recycling
Wiltshire Council
PO Box 2281
Salisbury
SP2 2HX
In Person: Wiltshire Council
27-29 Milford Street
Salisbury
Wiltshire
SP1 2AP
DX:

Contact Details (LiveLink)

Multiple Contacts:
eMail: customerserviceseast@wiltshire.gov.uk
Telephone: 01380 734849
Out of hours:
Fax:
Postal Address:

Wiltshire Council
Browfort
Bath Road
Devizes
Wiltshire
SN10 2AT


In Person: Wiltshire Council
Browfort
Bath Road
Devizes
SN10 2AT
DX:

Contact Details (LiveLink)

Multiple Contacts:
eMail: customerserviceswest@wiltshire.gov.uk
Telephone: 01225 776655
Out of hours:
Fax:
Postal Address: Waste and Recycling
Wiltshire Council
Bradley Road
Trowbridge
BA14 0RD
In Person: Wiltshire Council
Bradley Road
Trowbridge
BA14 0RD
DX:

Last updated: 9 May 2012

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