What is an assisted collection?
An assisted collection is a service the council offers to residents who find it difficult to put their household waste, recycling and garden waste at the edge of their property, at the kerbside, for collection.
An assisted collection enables residents who, due to age, infirmity, illness or disability, to have their bins or bags collected from a mutually convenient place on your property.
However this service is only available if there is no one else in the household or a willing neighbour who is capable of moving the bins or bags to the kerbside for collection on your behalf.
Who can have an assisted collection?
Any resident that finds it difficult moving their household waste and recycling bins or bags, due to age, infirmity, illness or disability, is eligible for an assisted collection, as long as there is no-one else in their household capable of moving the bins or bags to the kerbside for collection on your behalf. To request an assisted collection you will need to complete a simple application form. This will be assessed and we will contact you to discuss your needs.
How do I apply for an assisted collection?
If you would like to request an assisted collection please call us on 0300 456 0102 to discuss your needs.
Last updated: 19 June 2013