Bulky household waste collection service

Please tell us what you think about our website, we welcome your feedback.

Customer notice

Due to essential maintenance some of our web services will be unavailable between these times 7pm Friday 25 May and 5pm Sunday 27 May 2012.

In case of any emergencies please see our Facebook or Twitter pages.

There are many furniture recycling organisations in Wiltshire who will collect good quality used furniture or electrical goods to refurbish for low income families. We encourage you to contact these organisations to see if they are able to collect your unwanted items.

What is a bulky household waste collection service?

A bulky household waste collection service is a collection service for larger household items that need to be disposed of. Types of waste collected include beds, wardrobes, washing machines, fridges, freezers, TVs, tables etc.

If you are unable to find a new home for your unwanted large household items or take them to a household recycling centre, Wiltshire Council offers a collection service to collect bulky household waste items from your home.

The bulky household waste collection service is by arrangement only and a fee is payable at the time of booking your collection.

What can and can’t be collected?

If you do not see an item on the list, please contact us to discuss your requirements further, as some other items can be collected by special arrangement.

How much does it cost?

A 50% discount applies for those residents in receipt of means tested benefit, including housing benefit, council tax benefit and/or income support.

How can i arrange a bulky household waste collection?

To book and pay for your bulky household waste collection, please contact your local office. We accept payment by debit or credit card, cheque, or postal order. If paying by cheque, please allow 10 working days for your cheque to clear when arranging your collection date.

Where do I leave my items for collection?

Items must be placed outside, be clearly visible from the main road and accessible from the kerbside by 7am on the day of collection - the collection crew are not permitted to enter any property to collect items under any circumstances so your items must be outside.

When will my collection take place?

At the time of booking you will be advised of a collection date. Itemswill be collected at any time during that day and specific times slots are not available.

What is classed as one item?

Items that have more than one piece such as bed with a divan base, mattress and headboard, would be counted as separate items.

Only the items you have listed at the time of booking will be collected; if you need to change the list, you must call at least 2 working days in advance of the collection to update your list of items.

Last updated: 1 May 2012