Frequently Asked Questions

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Black box recycling collections

Can I have two black recycling boxes?

All residents can have up to two black boxes for recycling their paper, glass, cans and textiles. You can request an extra box online or by calling the council on 0300 4560102.

Many households don’t need a second box, so they will not be distributed automatically.

How do I know when my black box is collected?

You can check your collection calendar online.

What can I put in my black recycling box?

Yes	No
newspapers, leaflets, envelopes, directories	plastic
drinks cans, food tins, foil, aerosols	cardboard
glass bottles, jars	batteries
clothes, shoes	household waste
yellow pages	shredded paper (this can be put into your blue lidded bin)

If I can’t fit all my recycling in my black box, can I put out additional bags?

Yes you can put out extra recycling for collection. Please separate the recycling into carrier bags then put the open carrier bags next to your bin for collection. Recycling in black bags won’t be collected. You can also have a second black recycling box delivered if needed.

What if I put the wrong materials in my black box?

If you put wrong materials in your black box by mistake, the wrong materials will be left along with a note explaining why they cannot be collected.

What happens to the black box recycling once it has been collected?

All the materials collected are taken to a materials recycling facility in the Calne area where they are baled or ‘bulked-up’ and transported to reprocessing sites for recycling. The materials are then transformed into new products.

Last updated: 9 May 2012