We enforce and advise on legislation designed to protect the consumer from dishonest traders. This assists the vast majority of reputable companies by ensuring fair trading methods for everyone.
For Wiltshire based business requiring advice on regulations please e-mail firstname.lastname@example.org, providing your business name and address and brief details of your query. We will respond as soon as possible. If your business requires advice about a customer dispute or a dispute between your business and another business then please call the Helpline on 03454 040506 where you will be given advice on consumer rights and legal requirements for businesses.
We are unable to respond to consumer queries/requests for advice on this e-mail address and consumers should use the Citizens Advice Service as detailed on the advice to consumer advice link.
The following information is published by Trading Standards as guidance for business owners and operators
- Age restricted products
- Animal health and welfare
- Consumer rights (including selling methods)
- Fair trading (including pricing)
- Weights and measures
Last updated: 14 June 2016