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Fair trading

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Enforce legislation relating to fair trading - examples include car clocking, package holidays/timeshare, consumer credit/loan sharks, product counterfeiting and misdescriptions of goods and services.

We provide free independent and professional advice and information to consumers and trade and industry about goods and services.

We ensure that special emphasis is given to the surveillance of goods and services originating within the Wiltshire area.

We provide advice and assistance to all Wiltshire based businesses.

For consumer advice

Wiltshire Council's trading standards service works in partnership with Citizens Advice Consumer Service to provide free, confidential and impartial advice on consumer issues, energy and post.

For help on most consumer issues and for advice, you can contact Citizens Advice by telephone on 03454 04 05 06.

The Citizens Advice helpline is open every weekday (Monday to Friday) 9am to 5pm, excluding bank and public holidays.

You can also contact Citizens Advice by filling out an online form with your enquiry.

Contact Details (LiveLink)

Multiple Contacts:
eMail: tradingstandards@wiltshire.gov.uk
Telephone: 0300 4560100
Out of hours:
Fax:
Postal Address: Trading Standards
Wiltshire Council
County Hall
Bythesea Road
Trowbridge
BA14 8JN
In Person:
DX:

Last updated: 21 April 2015

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Trading Standards
Wiltshire Council
County Hall
Bythesea Road
Trowbridge
BA14 8JN