Complaints - highways

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Summary of Service

If you are not happy with the Highways service, you can complain to us.

Details of Service

We will listen to you and do our best to put things right. Please ring the Environmental Services Complaints Officer. You may also raise a complaint by writing to us, by visiting our offices, or electronically using our Online Complaints Form.

We have a complaints procedure which can be viewed on our website or you can obtain a copy by contacting the Environmental Services Complaints Officer.

Contact Details

By Post
Customer Care Unit
Wiltshire County Council
County Hall
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN

By Email
clarence@wiltshire.gov.uk

By Telephone
0800 23 23 23 - Mobile phone users, and for calls from outside Wiltshire 01225 77 72 34


A to Z NamesComplaints - highways, Complaints - procedure
Keywordsundefined
PID No.353
IPSV CategoryComplaints procedure (local government)
Level 1 NameComplaints - highways
IPSV ID6838

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Customer Contact Centre
Email: Customer Care

Telephone : 01225 713000
Textphone : 01225 712500
View Out of hours numbers

Opening Hours:
Mon to Thurs - 8.30am - 5.20pm
Fri - 8.30am - 5.00pm

Website enquiries
Email: Customer Care

Wiltshire County Council
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN