Wiltshire County Council in partnership with the District Councils, manages a system of Civil Parking Enforcement (CPE), previously known as DPE decriminalised parking enforcement. This means that the County Council has taken over the responsibility for enforcement of on-street parking restrictions from the Police and the District Councils are managing the enforcement process on behalf of the County Council. Under the previous legislation the District Council was responsible for enforcement of all off-street car parks and Wiltshire Police were responsible for all on-street parking enforcement.

Under CPE, the District Council’s take on the management of both on and off street parking enforcement which enables them to direct resources to specific problem areas.
No changes have been made to parking controls as part of the preparatory work for the CPE process, however with improved enforcement, parking patterns tend to change, as previously illegally parked vehicles move to unrestricted areas. The County Council is responsible for making any changes to the legal orders behind these restrictions and requests for changes to the existing controls are considered during a general review process.
CPE went live throughout West Wiltshire on 16th June 2008. North Wiltshire and Kennet went live in September 2006 and Salisbury in 2001.

The Council has a duty to manage the streets for the benefit of all road users and residents. Consequently controls and restrictions are introduced for reasons of safety, traffic flow, environment and access. These controls and restrictions require effective enforcement to ensure that the objectives are met. Over recent years the Police have limited resources to address the problem and the resultant abuse of parking controls has been a particular concern both to the Authorities and the general public. Introducing a new enforcement system therefore improves road space management by promoting responsible parking and improving traffic flow. It also allows the Police to target their resources towards crime reduction and community policing issues.

The district councils employ enforcement officers to patrol the streets and car parks. The enforcement officers do not have quotas or targets – their job is simply to ensure drivers obey the parking controls.
Drivers who fail to comply with the parking regulations, indicated by the appropriate signs and lines, will be issued with a parking ticket
The enforcement officers will enforce contraventions of all waiting and parking restrictions and under the new powers of the Traffic Management Act, tickets will also be issued to vehicles parking on zig-zags at pedestrian crossings. There are also new powers to enable a parking ticket to be served by post if the officer is prevented from issuing the ticket.
The penalty charge is be between £70 and £50 depending on the seriousness of the contravention. For example, parking on a double yellow line will incur a £70 penalty whilst parking longer than permitted in a parking bay will incur a £50 penalty. These will be discounted by 50% if paid within 14 days.
Further non-payment could result in the penalty being increased.
The parking ticket then becomes a civil debt registered at the County Court.
Motorists who wish to contest a parking ticket can make representations to the District Council who will assess each case following statutory guidance.

If the ticket is valid they will advise the motorist how to make an appeal to the independent adjudication body known as the Traffic Penalty Tribunal (TPT). The appeals can be carried out either in person or by post.
The adjudicators are appointed by the Lord Chancellor and are impartial lawyers with at least 5 years experience.
The parking ticket and appeals process is laid down in Government guidance which the District Council must follow.
Income from the payment of parking tickets is be used to finance the operational costs of the enforcement system.
For further information you can contact district council parking offices:-
SDC 01722 434326
KDC 01380 734673
WWDC 01225 776655
NWDC 01249 702685
Or
WCC 01225 713000
Or visit the PATROL website www.patrol-uk or the TPT adjudication service web site at
www.trafficpenaltytribunal.gov.uk
By Post
Traffic Services
Environmental Services Department
County
Hall
Bythesea Road
Trowbridge
BA14 8JN
By Email
By Telephone
01225 713000
By Fax
01225 751600