Planning Enforcement Policy 2024

The council has a formal complaints procedure which ensures that any complaint regarding the provision of a service is dealt with quickly, consistently and helpfully. Complaints can be conducted in writing, by telephone, email, or completing a complaints and suggestions form online: Making a complaint.

Feedback about how the council's planning enforcement service is carried out is always welcomed. This helps to inform the way the service evolves to meet customer expectations. Please submit any suggestions for how the service can be improved, to the Director of Planning at developmentmanagement@wiltshire.gov.uk (opens new window).