Neighbourhood Review - Bemerton Heath 2 2024
The review was carried out on the 25 October 2024.
The lead officer for the review was Rob Hesketh from the Resident Engagement Team.
| Road name | Condition of the road surface, pavements and hard standings | Condition of the street scene (grounds maintenance, litter, graffiti etc) | Overall look of the street including all properties and gardens | Officer comments |
|---|---|---|---|---|
| Gainsborough Close | Poor | Poor | Average | A number of Highways footpaths are damaged and broken by tree roots. The condition of the shrubs and bushes was generally poor but should be due to be picked up on winter works by Salisbury City Council. |
| Wagstaff Way | Good | Good | Good | None |
| St Michaels Road | Good | Good | Good | The condition of the shrubs and bushes was generally poor but should be due to be picked up on winter works by Salisbury City Council. Residents reported issues with cyclists speeding through the cut through between Wagstaff Way and Gainsborough Close. |
| Issues type | Issue description | Actions taken |
|---|---|---|
| Tenancy | Gainsborough Close - Satellite TV dish above door broken. | Forwarded to Neighbourhood Officer to contact tenant to determine ownership and arrange removal of hazard. |
| Tenancy | Gainsborough Close - Bed frame outside front door. | Forwarded to Neighbourhood Officer to contact tenants to arrange clearance. |
| Tenancy | Gainsborough Close - multiple bags of dog fouling outside front door. | Forwarded to Neighbourhood Officer to contact tenant to arrange removal. |
| Tenancy | Gainsborough Close - satellite dish above door of property is damaged. | Forwarded to Neighbourhood Officer to contact tenant to establish ownership and arrange removal. |
| Tenancy | Gainsborough Close - Shed area on ground floor. | Forwarded to Neighbourhood Officer to review items being stored in area and take appropriate action to contact tenants for removal. |
| Tenancy | Gainsborough Close - Rubbish bags on balcony outside front door. | Forwarded to Neighbourhood Officer to contact tenants to arrange clearance. |
| Tenancy | St Michael's Road - garden hedges growing out over pavement and causing an obstruction. | Forwarded to Neighbourhood Officer to contact tenants to arrange cut back of hedges. |
| Repairs | Gainsborough Close - White uPVC downpipe on corner of block 53-75 has come away from the Swan neck at roofline. | Repairs request 450961 raised to the Repairs Team. |
| Repairs | Gainsborough Close - front door number missing. | Repairs request 450962 raised to the Repairs Team. |
| Repairs | Gainsborough Close - extractor fan vent cover missing from wall. | Repairs request 450963 raised to the Repairs Team. |
| Repairs | Gainsborough Close - front door numbers missing. | Repairs request 450964 raised to the Repairs Team. |
| Repairs | Gainsborough Close - front door number missing. | Repairs request 450965 raised to the Repairs Team. |
| Repairs | Gainsborough Close - extractor fan vent cover missing. | Repairs request 450966 raised to the Repairs Team. |
| Repairs | Gainsborough Close - overhaul all stairwell windows in block 53-75. Mechanisms and handles stiff. | Repairs request 450967 raised to the Repairs Team. |
| Repairs | Gainsborough Close - white uPVC downpipe at side of block 77-99, in washing line area is leaking from swan neck joint. | Repairs request 450969 raised to the Repairs Team. |
| Repairs | Gainsborough Close - clear flytipping and rubbish in the bin area behind sheds next to block 77-99. | Repairs request 450970 raised to the Repairs Team. |
| Repairs | Gainsborough Close - Stairwell door on ground floor of block 77-99, leading to sheds area. One slab is loose on the steps and one is cracked. Damaged brickwork underneath. | Repairs request 450971 raised to the Repairs Team. |
| Repairs | Gainsborough Close - holes in brickwork upstairs in communal stairwell of block 77-99. | Repairs request 450972 raised to the Repairs Team. |
| Repairs | Gainsborough Close - overhaul all stairwell windows in block 77-99 - handles and mechanisms stiff. | Repairs request 450973 raised to the Repairs Team. |
| Repairs | Gainsborough Close - top floor of stairwell in block 77-99. Ceiling paint peeling in large patch. | Repairs request 450976 raised to the Repairs Team. |
| Repairs | Gainsborough Close - clear all gutters at block 77-99. Vegetation visible from ground level. | Repairs request 450977 raised to the Repairs Team. |
| Repairs | Gainsborough Close - Pathway between block 77-99 and bungalows 101-107 appears to have uneven slabs along length and a lack of lighting, creating dark areas. | Repairs request 450978 raised to the Repairs Team. |
| Repairs | Gainsborough Close - vent cover has fallen off vent on side wall of bungalow. | Repairs request 450979 raised to the Repairs Team. |
| Repairs | Gainsborough Close - clear fly tipped items from bin store outside block 176 - 180. | Repairs request 450983 raised to the Repairs Team. |
| Repairs | Gainsborough Close - Bin store outside Block 176-180. The cleaners report trip hazards from metal doorstops in floor. | Repairs request 450986 raised to the Repairs Team. |
| Repairs | Gainsborough Close - damage to tiles outside block 176-180 under front communal stairwell door. | Repairs request 450988 raised to the Repairs Team. |
| Repairs | Gainsborough Close - block 176-180 and block 182-212 communal stairwell - damage to concrete on stairs around connection to metal railings. | After assessment, this will be repaired as part of planned maintenance work on the PPM programme which will take place in this financial year. |
| Repairs | Gainsborough Close - block 176-180 rear garden area - post hole in corner of lawn area. | Repairs request 450990 raised to the Repairs Team. |
| Repairs | Gainsborough Close - block 176-180 rear garden area - ivy growing up back of block and into windows and fittings. | Repairs request 450991 raised to the Repairs Team. |
| Repairs | Gainsborough Close - block 176-180 rear garden area - wooden fence has collapsed along back wall due to overgrown brambles. Brickwork damaged along length and sections of fence broken or missing. | This has been assessed and will be taken up as part of the planned maintenance works on the PPM programme to be completed in this financial year. |
| Repairs | Gainsborough Close - block 176-180 communal stairwell - all doors to balcony walkways not closing properly. | Repairs request 450994 raised to the Repairs Team. |
| Repairs | Gainsborough Close - strip above window by front door is coming away from wall. | Repairs request 450996 raised to the Repairs Team. |
| Repairs | Gainsborough Close - block 176-180 stairwell door has a broken pane of glass in the door. | Repairs request 450997 raised to the Repairs Team. |
| Repairs | Gainsborough Close - front door letter plate is missing. | Repairs request 450998 raised to the Repairs Team. |
| Repairs | Gainsborough Close - block 176-180 - paint peeling on ceiling of stairwell. | Repairs request 450999 raised to the Repairs Team. |
| Repairs | Gainsborough Close - front door letter plate is missing. | Repairs request 450005 raised to the Repairs Team. |
| Repairs | Gainsborough Close - front door letter plate is missing. | Repairs request 450006 raised to the Repairs Team. |
| Repairs | Gainsborough Close - damage to render on wall next to front door. | Repairs request 450007 raised to the Repairs Team. |
| Repairs | Gainsborough Close - front door letter plate and door numbers missing. | Repairs request 450009 raised to the Repairs Team. |
| Repairs | Gainsborough Close - front door letter plate is missing. | Repairs request 450010 raised to the Repairs Team. |
| Repairs | Gainsborough Close - block 182-212, the metal plate on floor next to door to stairwell on upper balcony is loose. | Repairs request 450011 raised to the Repairs Team. |
| Repairs | Gainsborough Close - damage to render on wall by front door. | Repairs request 450012 raised to the Repairs Team. |
| Repairs | Gainsborough Close - in block 176-180 and 182 - 212, the red communal area fire safety signs missing in communal stairwells. | Repairs request 450013 raised to the Repairs Team. |
| Repairs | Gainsborough Close - front door letter plate is missing. | Repairs request 450014 raised to the Repairs Team. |
| Repairs | Gainsborough Close - soffit above top windows appears to be in poor condition. | Repairs request 450015 raised to the Repairs Team. |
| Repairs | Gainsborough Close - clear all gutters at all heights of block 217-245. | Repairs request 450016 raised to the Repairs Team. |
| Repairs | Gainsborough Close - end stairwell of block 217-245 - floor tiles below door on ground floor are broken. | Repairs request 450017 raised to the Repairs Team. |
| Repairs | Gainsborough Close - stairwell doors on upper floors of block 217-245 are not closing properly. | Repairs request 450018 raised to the Repairs Team. |
| Repairs | Gainsborough Close - in block 217-245, concrete lintel above door to main stairwell on upper balcony is damaged. Concrete in stairwell on stairs and ceilings is damaged and exposed. | This has been inspected and will be repaired as part of planned maintenance work on the PPM programme before the end of this financial year. |
| Repairs | Gainsborough Close - plastic floor tiles on the top landing of block 217-245 are loose and some are missing. | Repairs request 450019 raised to the Repairs Team. |
| Repairs | Gainsborough Close - rear gardens of block 217-245. Remove ivy from block. | Repairs request 450020 raised to the Repairs Team. |
| Repairs | Gainsborough Close - mould on ceiling of central stairwell in block 217-245. | Repairs request 450021 raised to the Repairs Team. |
| Repairs | Gainsborough Close - block 217-245 central stairwell utility cupboard on first floor - damaged brickwork. | Repairs request 450022 raised to the Repairs Team. |
| Repairs | Gainsborough Close - block 217-245 rear garden shed windows. 2 trickle vent covers broken. | Repairs request 450024 raised to the Repairs Team. |
| Repairs | Gainsborough Close - corner of block 217-245 by bin store - surveyor to inspect for new soakaway. | Repairs request 450025 raised to the Repairs Team. |
| Repairs | Gainsborough Close - white plastic meter box has fallen off wall by front door. | Repairs request 450026 raised to the Repairs Team. |
| Repairs | Gainsborough Close - front gutter of block 217-245 leaking from union joint | Repairs request 450027 raised to the Repairs Team. |
| Repairs | Gainsborough Close - central stairwell of block 147-175 - door to shed area has broken glass panel. | Repairs request 450028 raised to the Repairs Team. |
| Repairs | Gainsborough Close - central stairwell of block 147-175. Concrete on stairs is damaged. Large sections of concrete under balcony appear to be in poor condition. There is a crack in lintel above window on top floor of communal stairwell. | This has been assessed and will be repaired during planned maintenance works on the PPM programme within this financial year. |
| Repairs | Gainsborough Close - clear all gutters at all levels of block 147-175. | Repairs request 450030 raised to the Repairs Team. |
| Repairs | Gainsborough Close - top balcony by side stairwell of block 147-175. Remove plant growth and repair balcony surface damaged by plants. | Repairs request 450031 raised to the Repairs Team. |
| Repairs | Gainsborough Close - downpipe on balcony of block 147-175 has two broken wall clips. | Repairs request 450032 raised to the Repairs Team. |
| Repairs | Gainsborough Close - extractor fan vent cover missing. | Repairs request 450033 raised to the Repairs Team. |
| Repairs | Gainsborough Close - front door letter plate is missing. | Repairs request 450034 raised to the Repairs Team. |
| Repairs | Gainsborough Close - communal stairwell door in block 147-175 - broken glass panel in door. | Repairs request 450035 raised to the Repairs Team. |
| Repairs | Gainsborough Close - middle floor of central stairwell in block 147-175. Remove flytipping. | Repairs request 450040 raised to the Repairs Team. |
| Repairs | Wagstaff Way - access path behind 2-12 is overgrown and encroaching on gardens. All self seeded trees and bushes to be removed and area cut back and cleared. | Repairs request 450046 raised to the Repairs Team. |
| Highways | Gainsborough Close - road sign on corner of junction with Festival Avenue has been broken out of the ground on one side. | Reported to the Highways team via the website on My Wilts ref 00193601. |
| Highways | Gainsborough Close - footpath down hill between 21-33 is in poor condition with multiple trip hazards. | Reported to the Highways team via the website on My Wilts ref 00193603. |
| Highways | Gainsborough Close - water meter cover on pavement outside 51 Gainsborough Close is loose and sticking out of the ground. | Wessex Water are responsible for this cover. Wiltshire Council reported this to them. The reference number is UKS8191710976 |
| Highways | Gainsborough Close - redundant Highways sign pole and lamppost base with metal edges on side of Gainsborough Close with junction to Wagstaff Way. | Reported to the Highways team via the website on My Wilts ref 00193608. |
| Highways | Gainsborough Close - highways footpath between 177 and 215 in very poor condition with multiple areas of raised slabs and tarmac causing trip hazards. | Reported to the Highways team via the website on My Wilts ref 00193609. |
| Highways | Gainsborough Close - significant grass and weed growth in kerbside gutters along junction between Gainsborough Close and St Michael's Road. | Reported to the Highways team via the website on My Wilts ref 00193842. |
| Highways | Gainsborough Close - footpath between 247 and 263 Gainsborough Close has multiple sections of broken slabs and tarmac causing trip hazards. | Reported to the Highways team via the website on My Wilts ref 00193829. |
| Address | How do you feel about the overall cleanliness and maintenance of your street or block? | How do you feel about the security and safety within your neighbourhood, particularly near your home? | Comments |
|---|---|---|---|
| Gainsborough Close | Poor | Neutral | Wall and fence surrounding the maisonettes opposite the compound isn't safe, and the gate doesn't shut properly as its broke, too many kids who don't even live in the block keep messing around in the stairwells due to people putting sticks in the doors to stop them shutting properly. |
| Wagstaff Way | Poor | Dissatisfied | We have no lighting in the side carpark, it is pitch black in the evenings and you need a torch when going to your vehicle or when coming home in the evenings. Also I feel the maintenance of the car park is forgotten about, all the borders and trees are overgrown. The car park is tucked away and feel this may be why this is forgotten about. |
| Wagstaff Way | Poor | Dissatisfied | Trailers dumped in parking spaces by council tenants friend that don't even live here! Camping trailer dumped 3 years back, also car with no tax dumped by people that have over four vehicles already. Private tenants parking in council bays, despite the signs, become aggressive. Rubbish dumped in alleys |
| Wagstaff Way | Very Good | Very Satisfied | I'd like to raise any requests to improve our parking system. The amount of Cars just started to grow to each property. I was thinking to paint the numbers on the bay. Maybe 2 spaces for each property, or create more space by concrete some muddy places. Thank you |
| Wagstaff Way | Good | Neutral | Where I park my car is terribly overgrown with thorns and a bush. I do try to keep it cut back as much as possible, but it really needs a professional person to really cut it back to nothing. The land behind our fences is dreadful, it's all overgrown and impossible to reach to cut back. There is a massive lilac tree that's overhanging the garden and lots of thorns. The speed in which cars, bikes and motorbikes come through here is extremely scary, to the point I'm surprised no one has been knocked over. |
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