Tenancy Management Policy May 2024

The Council aims to deliver an efficient, effective and consistent HMS to support tenants to sustain their tenancies. The overall strategic aim is to apply a firm but fair approach to managing tenancies, taking account of individual tenant circumstances, whilst being sensitive to equality considerations including vulnerability, disability, language spoken, age and levels of literacy.

The Council will:

• Provide tenants in settled accommodation with security of tenure which supports their wellbeing, the development of family life and thriving communities.
• Recognise tenants' needs, aspirations and changing lives and provide a service which meets these.
• Make best use of our limited supply of homes by enabling and encouraging tenants to move to more suitable accommodation if their home no longer meets their needs.
• Support tenants to sustain their tenancies and tackle breaches of the tenancy proportionately.
• Deter and tackle tenancy fraud.