Tenancy Management Policy May 2024

Tenants are required to ensure that they do not do anything in the property which causes or encourages infestations of bed bugs, cockroaches or other insects or rodents. Excess food must not be thrown out of windows, balconies, into gardens, or communal areas for birds or other animals, and food waste must be properly disposed of in rubbish bins and not left open in the property.
The Council will treat the following infestations:

• Rats and mice within the property or communal areas. (Tenants will be charged for the costs involved if the infestation is due to their action or lack of)
• Wasp nests attached to the property or inside the property
• Fleas, bedbugs or cockroaches reported within the first four weeks of the tenancy.

Tenants are responsible for the following infestations:

• Ants, beetles, spiders, woodlice in their home
• Bees - the British Beekeeper Association (opens new window) will advise on a beekeeper that can collect them
• Flea, bedbugs or cockroaches reported after the first four weeks of the tenancy.