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Domestic abuse policy & procedure

9. Raising awareness of domestic abuse and 10. Relevant legislation, regulation, and associated policies

9. Raising awareness of domestic abuse

The council will undertake the following commitments to raising awareness of domestic abuse:

9.1 Widely publicise information to raise awareness about domestic abuse, telling our residents how to get help if they need it and the type of response, they can expect from the council.

9.2 Provide information about the support we provide around domestic abuse when tenants move into their home. We will also support national campaigns to increase awareness.

9.3 Carry out a rolling programme of employee training to make sure domestic abuse is always at the forefront of our minds especially when considering harder to reach groups e.g. deaf/blind community, 65+. Our employees are trained to spot signs of domestic abuse when working in homes or having conversations with victims. They are aware of how to act and report any concerns confidently and sensitively.

10. Relevant legislation, regulation, and associated policies

10.1 Regulatory standards - The council must ensure compliance with the Regulator of Social Housing's regulatory framework and consumer standards for social housing in England; the Neighbourhood and Community Standard is the primary one applicable to this policy.

10.2 Legislation - The principal legislation applicable to this policy is: Domestic Abuse Act 2021.

10.3 Additional Legislation and guidance - this policy also operates within the context of the following:

  • Domestic Abuse Act Statutory Guidance 2022
  • Family Law Act 1996
  • ASB Crime and Policing Act 2014
  • Serious Crime Act 2015
  • Police and Justice Act 2006
  • Domestic Violence, Crime and Victims Act 2004
  • Housing Act 1985, 1988, 1996 & 2004
  • Social housing Regulation Act 2023
  • Protection of Harassment Act 1997
  • Care Act 2014
  • Equality Act 2010
  • Human Rights Act 1998
  • Data Protection Act 2018.

10.4 Associated polices and guidance.

  • Anti-Social Behaviour Policy
  • Tenancy Management Policy
  • Good Neighbourhood Management Policy
  • Allocation Policy
  • Rent Arrears Policy
  • Wiltshire Domestic Abuse Strategy.

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