Planning notice

There is a backlog in registering planning applications - Planning notice

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Planning notice

There is a backlog in registering planning applications

This backlog been caused by a significant increase in the volume of applications being submitted, an increase of 26% in the first quarter of 2021, and switch in ICT system and the downtime that was required to facilitate this implementation.  We understand the importance of this to people, so we are doing all we can to process as many applications as we can as quickly as possible, including dedicating more officer resources to the team, and extending working hours. We are currently registering applications received on 2 September 2021. We will keep this website updated to show the date that we are working on. Thank you for your patience and understanding.


Despite the lockdown, and any subsequent impacts, we are still continuing to process planning applications to help keep the local economy moving, although it is possible that officers may be re-allocated to Covid-19 support work at short notice.

Following the Government's guidance, Planning Officers are now working from home, and will be doing so for the foreseeable future, so please communicate with them via e-mail. Our procedures have also had to change, please see below.

  • Do not send hard copies of applications or documents to the offices. Planning applications should be submitted online via the Planning Portal. There will be significant delays to the processing of hard copies.
  • To avoid further delays when submitting applications, please include photographs of the site and surroundings, ideally these should include the existing buildings and contextual shots of adjacent properties and the adjoining land looking both into and out of the application site, this will really help the Planning Officer with their assessment.
  • Site visits are restricted and therefore we are relying on our postal neighbour notification to fulfil the consultation requirements and comply with legislation.
  • Documents are available to view on the web as usual.
  • Site notices will only be put up for statutory applications to comply with legal requirements such as listed buildings, prior approvals and major development. For these, site notices will be sent to the applicant/agent directly for them to display on site.
  • There will be no face to face meetings arranged until further notice.
  • We have and will continue to have a high percentage of applications dealt with under delegated powers.
  • Planning committees are still operating but are being held as virtual meetings. The scheduled dates are listed on the Council's web site.

As you may be aware, the Planning Inspectorate is also affected, and is publishing updates online.

The service may in due course be hit by further restrictions imposed by the Government, or by sickness, and we thank you for your continued support and understanding at this time.