Accessibility statement - November 2021

Introduction

Overview

This accessibility statement applies to the main Wiltshire Council website (www.wiltshire.gov.uk) and the essential external websites which support it, including:

Civica: Online payments portal (opens new window) (www.civicaepay.co.uk) - specifically the products and services catalogue and the account registration process
Discretionary Housing Payments (www.northgate-nes.co.uk) - website has since been decommissioned
Wiltshire Council payments (orderlink.wiltshire.gov.uk) - website has since been decommissioned
Wiltshire Council forms (ilforms.wiltshire.gov.uk)

Expected functionality

While using this website, and third-party websites which we rely on to provide our services, you should be able to:

change colours, contrast levels and fonts
zoom in up to 300% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)