Accessibility statement - November 2021

Known accessibility issues on the main Wiltshire Council website (www.wiltshire.gov.uk) include:

• WCAG 1.1.1 - Missing alternative text
• WCAG 1.3.1 - Tables
• WCAG 1.4.10 - Reflow
• WCAG 1.4.12 - Overlapping text
• WCAG 2.1.1 - Keyboard
• WCAG 2.4.2 - Page titles
• WCAG 2.4.4 - Link purpose in context
• WCAG 3.1.1 - Language of page
• WCAG 3.2.2 - On input
• WCAG 3.2.4 - Consistent identification
• WCAG 4.1.1 - Parsing
• WCAG 4.1.2 -  Name, role, value
• uploaded documents which are not produced in HTML:
  • PDF and Microsoft Office documents created prior to September 2018 are not fully accessible
  • a limited selection of exceptionally large or complex documents that are considered to be exempt

Visit Accessibility of internal services for descriptions and the expected resolution dates for each issue.

Known accessibility issues on Wiltshire Council forms (opens new window) (http://ilforms.wiltshire.gov.uk) include:

• WCAG 1.4.3 - Contrast issues
• WCAG 1.4.10 - Change in functionality
• WCAG 2.4.2 - Page titles non-descriptive
• WCAG 3.1.1 - Language of page

Visit Accessibility of internal services for descriptions and the expected resolution dates for each issue.

Known accessibility issues on Wiltshire Council HRC payments and change of permit address (opens new window) (https://orderlink.wiltshire.gov.uk) include:

• WCAG 1.4.3 - Contrast issues
• WCAG 1.4.10 - Change in functionality
• WCAG 2.4.2 - Page titles non-descriptive
• WCAG 3.1.1 - Language of page
• WCAG 4.1.1 - Parsing
• WCAG 4.1.2 - Name, role, value
• WCAG 4.1.3 - Status messages

Visit Accessibility of internal services for descriptions and the expected resolution dates for each issue.

Known accessibility issues on Civica eStore (opens new window) (https://www.civicaepay.co.uk) include:

• WCAG 1.1.1 - Missing alternative text
• WCAG 1.3.1 - Info and relationships
• WCAG 1.3.5 - Auto-complete attribute
• WCAG 1.4.3 - Contrast (minimum)
• WCAG 1.4.4 - Resize text
• WCAG 1.4.10 - Reflow
• WCAG 2.1.1 - Keyboard
• WCAG 2.2.1 - Timing adjustments message visibility
• WCAG 2.4.3 - Focus order
• WCAG 2.4.7 - Focus visible
• WCAG 3.2.2 - On input
• WCAG 3.3.2 - Labels or instructions
• WCAG 3.3.3 - Error suggestion
• WCAG 4.1.1 - Parsing
• WCAG 4.1.2 - Name, role, value
• WCAG 4.1.3 - Status messages

Visit Accessibility of external services for descriptions and the expected resolution dates for each issue.

Known accessibility issues on NorthGate (opens new window) (https://www.northgate-nes.co.uk) include:

• WCAG 1.3.1 - Info and relationships
• WCAG 1.3.5 - Identify input purpose
• WCAG 1.4.3 - Contrast (minimum)
• WCAG 1.4.4 - Resize text
• WCAG 1.4.11 - Non-text contrast
• WCAG 1.4.13 - Content hover on focus
• WCAG 2.2.1 - Timing adjustable
• WCAG 2.4.2 - Page titled
• WCAG 3.2.2 - On input
• WCAG 3.3.2 - Labels or instructions
• WCAG 3.3.4 -  Error prevention (legal, financial, data)
• WCAG 4.1.1 - Parsing
• WCAG 4.1.2 - Name, role, value

Visit Accessibility of external services for descriptions and the expected resolution dates for each issue.