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Accessibility statement - November 2021

Compliance timeline


September 2018

The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 ( came into effect 23 September 2018, requiring all new public sector websites will need to meet accessibility standards and publish an accessibility statement. Any websites published since September 2018 needed to have a statement by September 2019, while older websites had until 2020 to comply - which was the case for Wiltshire Council.

Visit Public sector website accessibility statements - Government Digital Service ( for more information on accessibility statement requirements.


August 2020

Wiltshire Council's main website was migrated to a new platform with a much more accessible layout and style, closely following GOV.UK design.

November 2020

An external auditor (Shaw Trust) was commissioned to conduct an accessibility audit.


January 2021

An elective accessibility audit was carried out on the main Wiltshire Council website by Shaw Trust. A detailed report of issues identified was produced 31 January 2021 -  Wiltshire Council accessibility assessment report (January 2021) (PDF) [2MB] (opens new window) .

August 2021

An additional accessibility audit was carried out on five websites (including the main Wiltshire Council website) by the Central Digital and Data Office. A detailed report of issues identified was produced 26 August 2021 -  Wiltshire Council accessibility monitoring report (August 2021) (PDF) [1MB] (opens new window) .

December 2021

We plan to have all accessibility issues that have been raised with our internal systems resolved by 31 December 2021, provided that they are not considered a disproportionate burden.

We are also working with service providers to ensure that any external systems that we use are compliant as soon as possible and that those who cannot comply are replaced with accessible alternatives.

Visit the following pages for details on what is not currently accessible and when we expect each issue to be resolved:

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