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Leasehold Debt Recovery Policy

Service Charge billing

Leaseholder Service Charge Accounts will be issued as soon as possible after the closure of the council annual accounts and within the maximum 6 months permitted by legislation following the close of the service charge account year (year ends 31st March).

Accounts will be issued with the following information:

• Account Statement detailing the amount due

• Account Certificate detailing the costs incurred by the council and breakdown to individual leaseholder level

• Summary of Communal Repairs

• Summary of Rights and Obligations

• Details of payment options available

• Details of sources of assistance if there are difficulties in paying.

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