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Leasehold Debt Recovery Policy

Payment plans / Arrangements:

Where a payment plan has been put into place between leaseholder and council this will be monitored.

Failure to adhere to the agreed plan will instigate a differing recovery process, from that detailed above, as follows:

  • Reminder sent stating that payment has not been made asking that the account be brought back in line with the agreed payment plan within 7 days.
  • If payment not made further letter sent stating that full amount is due and must be paid in full within 14 days. This will include a warning of potential formal recovery action and further costs.
  • If no payment made, or contact from leaseholder, and there is no valid reason for non-payment debt will be passed to solicitors for formal recovery through the county court.

NB: All reminders will include signposting information to sources of assistance (i.e. CAB, National Debt Line) or the Financial Inclusion Officer with in Housing Management.

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