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Council Tenants - Having difficulty paying your rent?

Paying your rent and other charges

Your obligations:

  • You are required to pay your rent and all other service and support charges when they become due.
  • You are required to pay, or make and keep to an arrangement to re-pay, all sub-account charges or debts.
    Sub-account charges are the costs of rechargeable repairs, recoverable heating, (which would apply only if you live in a property with a communal heating system), water charges, which would apply only if you live in a property with a communal water meter or septic tank, court costs, recoverable housing benefit and supporting people charges.
  • You are required to pay, or make and keep to an arrangement to re-pay, all debts relating to any former tenancy that you have had with us.

If you miss any rent payments and do not keep to repayment plan, not only will you have breached your tenancy conditions, but you run the risk of losing your home.

We will take action through the courts to recover the arrears.

The court can:

  • make a County Court Judgment (CCJ) against you which may affect your ability to get credit in the future, including a mortgage, credit card or loan, and you will also have to pay court costs on top of the rent arrears that you owe
  • grant a Possession Order (PO) on your home which may lead to Wiltshire council repossessing your home and you could also be liable for court costs.

If you are an introductory tenant, the court has little discretion but to grant an Outright Possession Order meaning you will have to vacant your property. If a tenant is evicted is it not true that they are automatically re-housed, even when there are children involved.

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