Council Tenants - Having difficulty paying your rent?

Further help and advice

Acorn Community Bank

Credit unions are community based local savings and loan schemes. Managed and run by trained volunteers, credit unions offer people who live or work in the area a chance to save regularly (by cash, standing order, payroll deduction or at a collection point) and to borrow at a reasonable rate of interest.

Tel: 0303 030 0147

Website: https://www.wascu.co.uk/ (opens new window)

Email: office@acorncb.co.uk (opens new window)

Citizen's Advice Bureau

Salisbury & District Citizens Advice Bureau,
Five Rivers Health & Wellbeing Centre,
Hulse Road,
Salisbury
SP1 3NR

Open Monday, Tuesday, Thursday and Friday - 10am to 3pm

Tel: 03444 111 444

Website: https://www.citizensadvice.org.uk/ (opens new window).

Step Change

Tel: 0800 138 1111

Open from 8am to 8pm Monday to Friday: Saturday 8am-4pm

Website: www.stepchange.org (opens new window).

Wiltshire Council Housing and Council Tax Benefits

Revenues & Benefits,
Wiltshire Council,
Council House,
Bourne Hill
Salisbury
SP1 3UZ

Website: https://www.wiltshire.gov.uk/benefits

Email: benefits@wiltshire.gov.uk (opens new window)

Telephone: 0300 456 0110.

National Debt Line

Tel: 0808 808 4000

Open from 9am to 9pm Monday to Friday and 9.30am to 1pm on Saturday:

Website: https://www.nationaldebtline.org/ (opens new window).

Wiltshire Law Centre

Free advice is available on debt, benefits, discrimination and housing, by phone or by home visit, for low income tenants.

Wiltshire Law Centre
Swindon Advice and Support Centre
Sanford Street
Swindon
SN1 5QH

Tel: 01793 486926

Website https://wiltslawcentre.org.uk/ (opens new window).

Shelter

Housing advice helpline

Tel: 0808 800 4444

Website: https://england.shelter.org.uk/ (opens new window).

Age UK Wiltshire

Postal address:
Age UK Wiltshire
13 Market Place
Devizes
Wiltshire
SN10 1HT

General enquiries: 01380 727767.

Information and advice: 01380 735500

Website: https://www.ageuk.org.uk/wiltshire/ (opens new window)

Contact Us

If you require any further information, please contact us:

Telephone: 0300 456 0117 - option 1

Email: HSGMail@wiltshire.gov.uk (opens new window)

Write to us or visit us:
Housing Management
Wiltshire Council
Council House
Bourne Hill
Salisbury
SP1 3UZ.

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