Wiltshire Council Housing Leaseholders Handbook

A guide for the owners of leasehold flats

Providing you with a quality service.

Complaints, comments and compliments

Wiltshire Council is committed to providing a high quality service to all its customers. We welcome feedback from customers and, therefore, if you would like to submit a comment, compliment or complaint about the services you have received, you can do so by contacting us using the methods detailed in the contact section.

Resident involvement, consultation and participation

The council is committed to consulting and involving its tenants and leaseholders in planning, delivering and reviewing services. For further information on the ways in which you can be involved please call our tenant participation team: 0300 450 0117 option 5, or use the iHousing Portal.

Resident involvement