Supporting you through the rising cost of living

From 1 October 2022, a new 'Energy Price Guarantee' was introduced. which means a typical UK household will now pay up to an average £2,500 a year on their energy bill. On 17 October 2022 the Government confirmed this universal support would last until April 2023 instead of the previously announced two years. This is automatic and applies to all households. A Treasury-led review will take place to consider what support will be available after April 2023. 

• Energy Bills Support Scheme (EBSS AF) and Alternative Fuels Payment (AFP) (opens new window) - information about the Government's Energy Bills Support Scheme (EBSS AF) and Alternative Fuels Payment (AFP), providing energy bills support to those who haven't received automatic financial assistance from any energy support schemes

• Energy advice from Government - Help for Households (opens new window) - information on the Government's Help for Households campaign
• Energy bills support factsheet for households (opens new window) - information on the Government support for households with energy bills
• Energy support for businesses (opens new window) - information on Government support for businesses, charities and public-sector organisations
• Check if the energy price cap affects you (opens new window) information from Ofgem on the energy price cap
• Getting help if you can't afford your energy bills (opens new window) - Advice from Ofgem if you're struggling to pay your energy bills
• Warm and Safe Wiltshire advice service (opens new window) - A service provided by Wiltshire Council, Swindon Borough Council, Dorset & Wiltshire Fire and Rescue Service in partnership with the Centre for Sustainable Energy to help residents live in safer and healthier homes.
• GOV.UK: Find ways to save energy in your home (opens new window) - Government website - If you own a property you can get recommendations for home improvements that could make your property cheaper to heat and keep warm.
• Climate change - what can you do as an individual? (opens new window) - Advice and guidance from Wiltshire Council  on what you can do to use less energy in your home.
• Royal British Legion cost-of-living grants (opens new window) - Household finances are in a difficult position for some members of the Armed Forces community. Royal British Legion has launched the Everyday Needs Grants Programme.  Eligible applicants will receive a grant of up to £2,400 over 12 months, in a package designed to aid those who need help quickly to meet increasing costs of living.  
• Which? cost-of-living-advice (opens new window) - Specific cost-of-living advice from the consumer champion.
• Warm and Safe Wiltshire advice service (opens new window) - Offers free energy advice and support including: (1) Funding for heating system repairs - or replacement if you meet the eligible criteria. (2) Funding for heating controls and reflective radiator panels (3) Top ups for prepayment meters and food vouchers.
• Scope disability energy support (opens new window) - Free energy and water advice to disabled people, helping  manage energy and water needs