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Housing Newsletter - December 2022

Tenant Talk

Following repairs or planned maintenance works at our properties, we will send out a satisfaction survey by email for residents to let us know how we have done.

Mrs Stanger contacted us to say thank you following recent repairs work at her property. She told us "Your repairs team have recently replaced my window in the bay and they were very polite, courteous and professional and tidy as were Chalk Valley Roofing company who sorted out the gable end problems. I contact for both myself and sometimes my neighbour and the care and courtesy that I receive is brilliant. I felt that I should pass on my compliments to yourself about your staff as they do such a fantastic job under some extremely difficult circumstances."

After our contractor carried out a repair at their property, Mrs Huxley told us; "Wessex Electrical very quickly identified the problem and fixed it promptly, safely and were very neat and tidy. It removed a lot of worry. I also appreciate greatly how quickly Wiltshire Council contacted them."

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