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Wiltshire Technology Enabled Care (TEC) Strategy 2023 to 2028

Executive summary

Embracing technology, Promoting well-being and independence.

Technology is a growing part of modern-day life and can play a key role in meeting social care needs. People are not always aware of what Technology Enabled Care (TEC) solutions are available and the positive outcomes they can deliver for people. TEC, also known as telecare or assistive technology, is the use of technology to support and enhance health and social care outcomes. This technology includes devices, systems and software that enables people to live more independently and supports their wellbeing.

Our vision is to use technology to enable people to fulfil their potential, be actively involved and included in their communities, make informed decisions, have control over their lives, and be valued.

We will embed TEC within the Care Act Assessment process, so that technology is a core way of supporting improved health and wellbeing outcomes for the people of Wiltshire.

Technology will sit alongside, or in some cases may replace more traditional forms of care and support.

We will focus on what the individual wants to achieve, and then consider how technology can support those outcomes and enable independence. We will also continue to emphasise each person's strengths, using technology to support people to do more for themselves and to provide data to show that the person is becoming more independent or identify where technology can support further.

The outcomes we want to achieve by expanding the TEC offer are to:

  • improve the quality of care
  • promote independence
  • reduce admissions to hospital and care homes
  • provide care that meets individual needs
  • achieve greater efficiency

There is a strong appetite to innovate and to embed a wider range of solutions into care and support provision. We will collaborate, support, deliver workshops and training, promote to all stakeholders TEC opportunities, and listen to feedback.

We will work across the council to deliver the priorities:

  • raise awareness and information sharing
  • develop clear pathways for TEC
  • we will grow our TEC offer
  • test and Learn Approach
  • we will provide support to Stakeholders

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