Council tax reduction (CTR)
Notify us of changes
Tell us immediately if something changes
If there are any changes in your household, or to your personal circumstances, including changes to your income, capital (savings), or rent, after you make an application for Council Tax Reduction, you must let us know immediately. Don't rely on someone else to tell us.
How to tell us about a change
Call, email, or write to us.
Providing evidence of any changes
When reporting a change of circumstance, you may need to provide evidence of the change, and when it happened. We will tell you if we need any evidence when you contact us.
You will need to Contact the benefits team to provide your evidence by email, or by post.
You must include your claim reference number or National Insurance number, and any email attachments must total less than 10mb in size.