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Notice

The Parent Portal and Establishment Portal will be unavailable between 5pm Friday 14 February and 9am Saturday 15 February.

Household Support Fund 2024 (HSF2024)

Other schemes offering support

HSF 2024 closed as of 30 September 2024. New instructions for the Household Support Fund to run between 1 October 2024 and 31 March 2025, as announced on 27 September 2024 by the Department for Work and Pensions, will be launched soon.

Third-Party Organisations (TPOs)

OrganisationDescriptionStart Date
FearFree (opens new window)Emergency Starter Packs for clients fleeing domestic abuse to social housing, providing vital resources to help them rebuild their lives free from abuse.June 2024
Selwood Housing Group (opens new window)Support for customers referred to their Tenancy Sustainment Team, including help with energy debt, food vouchers, or white goods.June 2024
Sovereign Housing Association: Cost of living support (opens new window)Flexible support for households in financial hardship across Wiltshire. They will proactively contact customers known to be experiencing financial hardship and take referrals via customer facing teams, external partners and customer self-referrals.July 2024
Turning Point: Connect Wiltshire (opens new window)Support for existing clients. Help will include, but is not limited to, bus passes, low-cost transport, debt and financial advice, phones for treatment connection, and energy-efficient appliances.July 2024
White Horse Housing Association (opens new window)Support for tenants suffering hardship. Help can be with food, fuel, utility bills, school uniform, urgent car repairs, household furniture, baby milk, nappies, period products, and prepaid prescription cards. Discretionary awards made via Housing Officers.June 2024
Wiltshire Community Foundation (opens new window)There are two programmes from WCF. One supports individuals with fuel grants and advice via Warm & Safe Wiltshire (0800 038 5722), Age UK (0808 196 2424) and Wiltshire Citizens Advice (0808 278 7995). The other provides grants to voluntary groups supporting Wiltshire residents impacted by increased cost of living.June 2024
Wiltshire Council Services
DepartmentDescriptionStart Date
Adult Social Care - Emergency FundEmergency fund to support those already working with Adult Social Care facing increased household expenses.April 2024 
Adult Social Care - Unpaid CarersAutumn support payment for pre-identified unpaid carers. No need to applyAugust 2024 
Children in Care and Young People - Care LeaversVouchers for food and essentials for care experienced young people (turning 18 between May - September 2024) leavers, children returning home to the care of their parents, and those with a Special Guardianship Order (SGO) where there is identified need. No need to apply.May 2024
Families and Children's Community - Children Centres (Under 2s)Support from food vouchers, baby milk, clothing, or necessary furniture for families with children under 2 years old. No need to applyJune 2024 
Families and Children's Community - Early Years (under 5s)Vouchers for Free School Meals in holidays for families with children under 5. No need to applyMay 2024 
Financial Inclusion - Tenancy SustainmentVouchers to assist Wiltshire Council Tenants in financial crisis. Contact the Housing Income Team and ask for Tenancy Sustainment or call the Wellbeing Hub to check eligibility.June 2024 
Financial Inclusion - Debt ReductionDebt Reduction for pre-identified tenants on existing payment plans, subject to eligibility. No need to applyAugust 2024
Leisure, Culture and Communities - Food InsecurityFood banks and community food providers can apply for funding from 10th June via their Strategic Engagement and Partnership Manager or Local Area Board Officer.June 2024
Public Health - Boater Home MaintenanceSupport for live-aboard boaters in acute financial need to sustain their home, in collaboration with Julian House. No need to apply.June 2024 
Public Health - GRTB Hardship FundGRTB Hardship fund to help with vouchers for food and energy in partnership with Julian House.July 2024 
Revenue & Benefits - Disabled Household AdaptationsSupport for households with housing adaptation due to disability with disproportionate energy bills. No need to apply.August 2024
Revenue & Benefits - Local Welfare Provision (LWP)Emergency fund for people in crisis. Applications can be made by completing the form found under 'How to apply' on the Help in a crisis page or by calling 0300 456 0110 between 9am and 12 noon, Monday to Friday.Ongoing
Support and Safeguarding Service and Specialist Assessment, Intervention and Family Time - Support FundFood vouchers, fuel vouchers, food, white goods, and clothing for existing families already working with SASS or SAIFT teams. No need to applyMay 2024
Targeted Education - SEND FSM in HolidaysVouchers for free school meal equivalent during holidays for eligible SEND pupils who receive FSM in term-time. No need to applyMay 2024
Traded Services - FSM in HolidaysVouchers for free school meal equivalent during holidays for eligible pupils who receive FSM in term-time. No need to applyMay 2024

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