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Child protection

If you think a child or young person is at risk of significant harm, or is injured, contact the Integrated Front Door (IFD) on 0300 4560108, 8.45am-5pm, Monday-Thursday and 8.45am-4pm Friday; Out of Hours 0300 456 0100.

Or if there is immediate danger, phone the police or emergency services on 999.

For less urgent enquiries, email (opens new window)

Children are protected from child abuse or neglect by agencies working together to assess the risk, and helping to prevent further abuse occurring.

Advice for members of the public

Advice for professionals

The Integrated Front Door service provides a 24-hour response to concerns for children 7 days a week, 365 days a year and all staff in the team have training and experience in the support and safeguarding of children.  The service consists of the Multi Agency Safeguarding Hub (MASH), the Early Support Hub (ESH) and the Out of Hours Service (EDS) and is based in one hub in County Hall, Trowbridge.  The service has been judged Good by Ofsted, June 2019.

Information for professionals

Referral Form:  IFD Referral Form (Word doc) [117KB] (opens new window)

Early Support Assessment 

ESA forms and information can be found on the accessing children's services page.

Wiltshire Children's Services Procedures Manual: Wiltshire Safeguarding Threshold Guidance (opens new window)

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