Contact Complaints Team

The information on this page is for those wishing to make a formal complaint under the councils complaints procedure. Before you go down this route you may be able to resolve your complaint through the details covered on the page 'Complaints, compliments and suggestions'.

Officers are available Monday to Friday 9.30am to 3.30pm. If calling outside these hours please leave a message on the answerphone or you can use the following methods to contact the team:

Email complaints@wiltshire.gov.uk (opens new window)

Phone 01225 718400

Online complaint form Complaint, compliment and suggestion form

Postal address

Complaints Team,
Wiltshire Council,
County Hall,
Bythesea Road,
Trowbridge,
BA14 8JN