Contact Complaints Team

• Online complaints form

• complaints@wiltshire.gov.uk (opens new window)

• 01225 718400

Officers are available Monday to Friday 9am to 5pm. If calling outside these hours please leave a message on the answerphone. 

From 1 January 2022 the complaints team will be available by telephone between the hours of 9.30am - 3.30pm, Monday to Friday only. Outside of these hours customers can use the following methods to contact the team:

Email complaints@wiltshire.gov.uk (opens new window)

Online complaint form Corporate complaints form

Postal address - Complaints Team, Wiltshire Council, County Hall, Bythesea Road, Trowbridge, BA14 8JN

Complaints Team,
Wiltshire Council,
County Hall,
Bythesea Road,
Trowbridge,
BA14 8JN