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Freedom of Information requests

Making a request for information

Review procedure for information requests

Privacy Notice

Wiltshire Council is registered as a data controller with the Information Commissioners Office. Full details of the registration.

We can be contacted by phone, in person or in writing

Our Data Protection Officer can be contacted at

When making a freedom of information request the Information Governance Team will only process your personal information to administer your request for information which is an activity we are required to carry out as a public authority.

The processing of your personal information is necessary for compliance with the Freedom of Information Act 2000 which obliges Wiltshire Council to respond to a valid request for information. To be valid a request must include the name of the requestor and an address for correspondence.

You are not obliged to give us this information. If you choose not to provide this information your request will not be valid under section 8 of the Freedom of Information Act and will not be processed.

The personal information you provide will be retained for two years from the date your request is finalised. This includes any internal review or investigation by the Information Commissioners Office.

The information you provide may be retained for longer than two years when it is necessary to retain the information as evidence of previous requests of the same or a similar nature from the same requestor.

The continuing retention of information is subject to an annual review.

You have a right to access your personal information, to request rectification or erasure of certain personal information or to object to processing in certain circumstances.

You have a right to complain to the Information Commissioner if you feel we are processing your personal information unlawfully.