We use cookies to collect information about how you use wiltshire.gov.uk. We use this information to make the website work as well as possible and improve our services.
COVID-19 Update - Cafes Pubs and Restaurants in England to close during second lockdown - 5 November to 2 December 2020
The following hospitality venues are required to close for consumption on the premises from Thursday 5 November until 2 December 2020 - subject to further review by the Government.
The Health Protection (Coronavirus, Restrictions) (England) (No. 4) Regulations 2020
Restaurants; pubs; bars, including those in hotels or members' clubs; social clubs
Cafes and canteens, including workplace canteens where there is no reasonable alternative
These businesses can continue to provide:
Food and non-alcoholic drinks on a takeaway basis between 5am and 10pm. This means that customers can enter the premises to place and collect their order. Food and non-alcoholic drinks can also be sold for delivery where orders are made online, by telephone or by post, and via click and collect; and drive through;
Food and drinks for delivery, via click and collect and drive through only between 10pm and 5am.Click-and-collect and delivery services can only operate where goods are pre-ordered (by phone, online, via a mobile app or by post) and collected without entering the premises
Alcohol for consumption off the premises for delivery, click and collect and drive through. As above, this means it must be pre-ordered (by phone, online, via a mobile app or by post) and must be collected without entering the premises. Venues offering click-and-collect or delivery services must not include alcoholic beverages if their license does not already permit.
Hospitality venues providing food and drink for consumption off the premises are not permitted to allow customers to consume from any adjacent seating to the premises (with the exception of motorway service areas, airports, seaports, and the international terminal at Folkestone).
Room service in hotels and other guest accommodation continues to be permitted as long as it is ordered by phone or online.
Cafes or canteens may remain open in:
a hospital, care home or school, or provider of post-16 education or training
criminal justice accommodation
naval/military/air force or MoD facilities
Services providing food and/or drink to people experiencing homelessness can also remain open.
Further information on business closures can be found online .
Currently, planning permission is required for businesses to carry out a change of use to a hot food takeaway
Planning rules will be relaxed so pubs and restaurants can operate as hot food takeaways during the coronavirus outbreak
This relaxation of planning measures will be introduced as soon as possible and will apply for a limited period
The government will introduce a time limited permitted development through secondary legislation to allow the temporary change of use of a pub (A4 - drinking establishment) and a restaurant (A3 - restaurants and cafes) to a hot-food take away for a period of up to 12 months only
Businesses will be required to tell the local planning authority when the new use begins and later, when it ends. Simply send an e-mail to developmentmanagement@wiltshire.gov.uk with title 'Change of Use of Pub/restaurant/cafe to takeaway'. Please supply details in the e-mail of the name of your premises and its location and when the use as a takeaway is due to commence. You may receive a standard acknowledgment, but no further action will be required by you until you notify us later via the same method of when you intend to end the use.
Tenants must check their permitted user clauses in their lease. The pragmatic approach from landlords would be to consent to any temporary changes of use.
The measures only relate to takeaways of hot food and non-alcoholic drinks. Serving of alcoholic drinks will continue to be subject to existing licensing laws
Operators are reminded however that the sale of hot food and hot drink between 23:00 and 05:00 will still require authorisation for late night refreshment under licensing law
Premises licence holders should check their licence conditions and ensure that they are permitted to make 'off sales' of alcohol before offering takeaways or deliveries of alcohol
If your current licence does not permit the required activities(s) you can apply for:
Temporary Events Notices which are subject to time limits and / or
Full variation application of the existing licence
The following advice is for those businesses that are looking to make provision for takeaways and deliveries where they have not done so before.
Scientific advice is that it is very unlikely that COVID-19 can be spread through food, but, if you are changing how you are used to operating then you should think through the hazards and ensure that you have control measures in place
A business will only be in a position do this if they are registered as a food business with Wiltshire Council, have been inspected for food safety and hold of a current food hygiene rating
All foods must be delivered to consumers in a way that ensures that they do not become unsafe or unfit to eat
Foods that need refrigerating must be kept cool while they are being transported. This may need to be packed in an insulated box with a coolant gel or in a cool bag
If you are transporting hot food, it should be kept hot. This may need to be packed in an insulated box. It is recommended to keep distances short and times limited to within 30 minutes
Limiting contact when delivering orders will help keep everyone healthy, so you could consider leaving deliveries at the door of your customer, rather than handing it over to them. Knock on the door step back at least 1 metre and wait nearby for your customer to collect it
Take payments over the phone or internet rather than taking a cash payment
If you are undertaking deliveries, you will need to put in place a system to enable customers to notify the food business and your delivery drivers whether they are self-isolating so that action can be taken accordingly as highlighted above.
You have responsibilities to ensure food handlers are fit for work under the food hygiene regulations and in addition you have a general duty to ensure the Health, Safety and Welfare of persons in your employment and members of the public
Relevant staff must be provided with clear instructions on any infection control policy in place, and any person so affected and employed in a food business and who is likely to come into contact with food is to report immediately the illness or symptoms, and if possible their causes, to the food business operator
If you have been asked to self-isolate or are self-isolating and you order a takeaway or food delivery by phone or online, please ensure you advise the business, so they can inform the delivery driver that the items are to be left outside, or as appropriate for your home.
If you suffer from a food allergy you must tell the business and identify your allergy very clearly when you make your order and ask them to confirm if they can meet your request. Please recognise that occasionally they may not be able to meet your requirements.
