Depending on the circumstances, you may wish to speak to the person or business responsible for the light. They may not realise they are causing a problem and the issue may be resolved quickly this way.
If you wish to complain to the council about a light problem you will need to first download and complete some light log sheets (PDF, 185 KB)(opens new window) These log sheets need to be kept for a period of at least 2 weeks, you should use the log sheets to detail the impact of the light on your property and you as well as dates and times that the light is affecting you. You must ensure the log sheets include your address as well as the location and address of where the light is coming from.
When the log sheets are received officers will review the information and consider the location of the light in relation to your property. If the officer decides based on your information that the complaint needs investigating they may arrange to visit during darkness in an attempt to witness the light. Officers will usually undertake a maximum of three visits to substantiate your complaint. If after the three visits no nuisance has been established, the council will close the investigation.