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Collections will cease for two weeks over Christmas, from Monday 25 December 2023 to Monday 8 January 2024.
Service will resume Tuesday 9 January, and your normal collection day will be delayed by one day, starting with collections which would normally have taken place on Monday 8 January. See the table below for dates.
Collection dates
Normal collection dates
Revised collection dates
Monday 8 January 2024
Tuesday 9 January 2024
Tuesday 9 January 2024
Wednesday 10 January 2024
Wednesday 10 January 2024
Thursday 11 January 2024
Thursday 11 January 2024
Friday 12 January 2024
Friday 12 January 2024
Saturday 13 January 2024
Monday 15 January 2024
Normal collections resume
Christmas tree collections
People who pay to have their garden waste collected can put out their real Christmas tree, alongside their garden waste bin, on their first scheduled collection in January. Please remove all decorations from your tree. If your tree is over five foot, cut it into manageable pieces and put it in your garden waste bin if there is room.
We will compost your tree if you put it out for collection, or you can support local charities such as Salisbury Hospice, Dorothy House Hospice and Prospect Hospice, by paying a small donation to have your tree collected by the Charity Christmas tree collection (just-helping.org.uk) (opens new window).
Register or renew your garden waste collection
You must register to have your garden waste collected. You can recycle bark, cut flowers, grass cuttings, hedge clippings, house plants, leaves, shrub prunings, twigs and small branches, untreated sawdust and wood shavings, and weeds.
As of June 2023, we willnot be issuing garden waste bin stickers. Make sure your house name or number is clearly displayed on the back of your garden waste bin, below the handle.
The garden waste collection service runs yearly, from June. If you are registering for the first time, the charge will be based on the month you are registering - see the table below. Renewals are charged at £66.
Collection charges
Month of registration
Cost
April, May, June, July, August 2023
£66
September, October, November, December 2023
£40
January, February, March 2024
£17
Payment will cover the emptying of one 180 litre bin, every other week, until 30 June each year. You may pay for as many bins to be emptied as you wish.
You cannot put food waste in your garden bin, so you may want to consider purchasing a food waste composter, more information on this is available on: Reducing your waste and composting.
You can put the following in your garden waste bin:
You will need to clearly display your house name or number on your bin, under the handle, on the back. The crews have an in-vehicle system to tell them which addresses to collect from. Adding your number ensures the crew can identify your bin.
Place your bin out with the handle facing outwards. Your bin may not be collected if collection crews cannot identify your bin.
Yes, each additional bin will cost the appropriate amount found in the table at the top of this page. There is no limit on the number of bins you can have.
If you don't want to pay for additional garden waste bins, why not consider a food waste composter - more information is available on: Reducing your waste and composting.
If you find it difficult to put out your rubbish and recycling bins or bags you can apply online for an assisted collection or by calling us on 0300 456 0102.
If you do not want to sign up or renew your garden waste service and do not wish to keep your bin, we will retrieve it. If you change your mind and sign up for the chargeable garden waste service within a year, there will be a £25 charge in addition to the annual fee.