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Register to have your garden waste collected. You can recycle bark, cut flowers, grass cuttings, hedge clippings, house plants, leaves, shrub prunings, twigs and small branches, untreated sawdust and wood shavings, and weeds.
Sign up or renew online
You can pay online to sign up or renew your garden waste collections until 30 June 2022 using Wiltshire Council payments.
See the pricing table below to check the cost. Your payment will cover your bin being emptied until 30 June 2022.
If you already a garden waste customer, we will contact you inmid-May regarding renewing your collections for 1 July 2021 - 30 June 2022. This will be using the email address provided, where we have one. However, you can renew before this using the link above, if you would prefer.
Once you have paid, you will receive a letter with your garden waste sticker within three weeks. Your collection days are not changing at present.
Bins will be emptied fortnightly, except for two weeks over the Christmas and New Year holiday period. Each payment covers the collection of 1 x 180 litre bin.
After you have renewed or signed up, you will be sent a garden waste sticker within three weeks. The council will only collect garden waste bins which have been paid for and have a valid sticker attached.
The price you pay takes into account the delivery period for your sticker to arrive. Your collections will only begin once this sticker is attached to your bin.
If you require a bin, this will be delivered to you separately within two weeks.
You can pay online . We cannot accept American Express.
There is not limit on the number of garden waste bins you can pay for. You can also take large amounts of garden waste to any of the Household Recycling Centres (HRCs) for composting or you can compost some of your waste at home. See the reducing your waste and composting page for more information on how to get a compost bin at a reduced price.
Yes, each additional bin will cost the appropriate amount found in the table at the top of this page. There is no limit on the number of bins you can have.
If you find it difficult to put out your rubbish and recycling bins or bags you can apply online for an assisted collection or by calling us on 0300 456 0102.
If you do not want to sign up or renew your garden waste service and do not wish to keep your bin, we will retrieve it. If you change your mind and sign up for the chargeable garden waste service within a year, there will be a £25 charge in addition to the annual fee.
In order for your bin to be retrieved you must:
Request a retrieval by calling the council on 0300 456 0102.
Empty your bin. We cannot retrieve bins containing waste.
Keep your bin in an easily visible and accessible place so that the crew can locate it.
Due to weather conditions, we sometimes experience problems with emptying garden waste bins where the contents have frozen. Our refuse loaders will endeavour to shake the bins two or three times to try to release the contents as much as possible but some frozen waste may remain in the bin. Unfortunately, we will be unable to return to empty the frozen bins and would ask that you please release the contents before adding any more garden waste to the bin.
To process our garden waste into useable compost, Wiltshire council's waste management contractor uses a technique known as windrow composting. In terms of waste management infrastructure, Wiltshire composts the quantities of garden waste we collect in open air windrows. This treatment has minimal cost and environmental impacts compared to many other management processes due to the reduced requirement for construction and the low requirement for fuel needed for this process. If we were to accept any type of food waste along with the garden waste we collect (as some other local authorities do) there would unfortunately be huge changes needed to comply with legal environmental permits and BSI PAS100 standard, including having to compost these materials inside large, temperature controlled buildings or vessels which would be very costly.