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Register to have your garden waste collected. Recycle bark, cut flowers, grass cuttings, hedge clippings, house plants, leaves, shrub prunings, twigs and small branches, untreated sawdust and wood shavings, and weeds.
Disruption to some waste and recycling collections due to snow and ice - 25 and 26 January 2021
Frozen surfaces are affecting many areas of the county, especially estate roads and footpaths. This will disrupt some scheduled waste and recycling collections due yesterday (Monday 25 January) and is likely to affect collections today (Tuesday 26 January), as we can only collect where safe to do so.
If your road has not been collected, please leave your bin out and we will attempt to revisit as soon as it is possible. You do not need to contact us know if your road has been missed.
In particularly cold conditions, we sometimes experience problems with emptying garden waste bins where the contents have frozen. Our refuse loaders will endeavour to release the contents but some frozen waste may remain in the bin. Unfortunately, we will be unable to return to empty the frozen garden bins and would ask that you please release the contents before adding any more waste to the bin.
Please check our website for the latest information regarding disruption to the service.
You can pay online to sign up or renew your garden waste collections through Wiltshire Council payments.
Please see the pricing table below to check the current cost. Your payment will cover your bin being emptied until 30 June 2021.
Once you have renewed, you will receive a letter with your garden waste sticker within three weeks. Your collection days are not changing at present.
Bins will be emptied fortnightly, except for two weeks over the Christmas and New Year holiday period. Each payment covers the collection of 1 x 180 litre bin.
After you have renewed or signed up, you will be sent a garden waste sticker within three weeks. The council will only collect garden waste bins which have been paid for and have a valid sticker attached.
The price you pay takes into account the delivery period for your sticker to arrive. Your collections will only begin once this sticker is attached to your bin.
If you require a bin, this will be delivered to you separately within two weeks.
You can pay online . We cannot accept American Express.
There is not limit on the number of garden waste bins you can pay for. You can also take large amounts of garden waste to any of the Household Recycling Centres (HRCs) for composting or you can compost some of your waste at home. See the reducing your waste and composting page for more information on how to get a compost bin at a reduced price.
Yes, each additional bin will cost the appropriate amount found in the table at the top of this page. There is no limit on the number of bins you can have.
If you find it difficult to put out your rubbish and recycling bins or bags you can apply online for an assisted collection or by calling us on 0300 456 0102.
If you do not want to sign up or renew your garden waste service and do not wish to keep your bin, we will retrieve it. If you change your mind and sign up for the chargeable garden waste service within a year, there will be a £25 charge in addition to the annual fee.
In order for your bin to be retrieved you must:
Request a retrieval by calling the council on 0300 456 0102.
Empty your bin. We cannot retrieve bins containing waste.
Keep your bin in an easily visible and accessible place so that the crew can locate it.
Due to weather conditions, we sometimes experience problems with emptying garden waste bins where the contents have frozen. Our refuse loaders will endeavour to shake the bins two or three times to try to release the contents as much as possible but some frozen waste may remain in the bin. Unfortunately, we will be unable to return to empty the frozen bins and would ask that you please release the contents before adding any more garden waste to the bin.
To process our garden waste into useable compost, Wiltshire council's waste management contractor uses a technique known as windrow composting. In terms of waste management infrastructure, Wiltshire composts the quantities of garden waste we collect in open air windrows. This treatment has minimal cost and environmental impacts compared to many other management processes due to the reduced requirement for construction and the low requirement for fuel needed for this process. If we were to accept any type of food waste along with the garden waste we collect (as some other local authorities do) there would unfortunately be huge changes needed to comply with legal environmental permits and BSI PAS100 standard, including having to compost these materials inside large, temperature controlled buildings or vessels which would be very costly.
Wiltshire Council