Contact us - Highways

0300 456 0105

Customer Services, County Hall, Bythesea Road, Trowbridge, BA14 8JN

Highways defects should be reported online via MyWilts online reporting which is our sole record management system for highways maintenance requests. 

• westernhighways@wiltshire.gov.uk (opens new window) (Warminster, Westbury, Trowbridge, Bradford on Avon, Melksham, Chippenham, Corsham)
• northernhighways@wiltshire.gov.uk (opens new window) (Calne, Devizes, Malmesbury, Marlborough, Pewsey, Royal Wootton Bassett & Cricklade)
• southernhighways@wiltshire.gov.uk (opens new window) (Salisbury, Amesbury, Tidworth, Durrington, Wilton, Mere, Downton)

Local Highways Area Office Map (PDF) [1MB] (opens new window)

Wiltshire Council

Post: Abnormal Loads  Officer, Department of Neighbourhood and Planning, County Hall, Trowbridge, BA14 8JN

Email: bridges@wiltshire.gov.uk (opens new window)

Phone: 01225 713 496

Fax: 01225 771 600

Portal: ESDAL Web Portal (opens new window)

Swindon Borough Council

Phone: 01793 463040

Fax:  01793 466349

Network Rail

Phone: 01793 515 898 

Fax: 01793 515 723

British Waterways

Phone: 01452 318 000

Fax: 01452 318 076

Wiltshire Constabulary

Phone: 01380 734 123 

Fax: 01380 734 135

Post: Transportation and Development Services, County Hall, Trowbridge, BA14 8JN

Email: transportplanning@wiltshire.gov.uk (opens new window) 

Phone: Sustainable Transport: 01225 713 482

Fax: 01225 713 207

Email: streetlightinginWiltshire@atkinsglobal.com (opens new window)

highwayrecords@wiltshire.gov.uk (opens new window)