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Festive period opening hours

Visit Christmas and New Year opening times for changes to services opening hours over the festive period.

Asylum applicants and refugees

Government guidance and support services for asylum seekers and refugees.

Apply for asylum

Guidance on how to seek asylum can be found on GOV.UK (opens new window).

Claim asylum support

The Home Office provides support through the National Asylum Support Service (opens new window) for people seeking asylum, or who have been refused asylum. This can include help to find somewhere to live, with living costs, health services and education for children.

Helplines

If you are an asylum applicant or refugee and need advice about the asylum process or adapting to life in the UK there are helplines available, details can be found on GOV.UK: Asylum helplines (opens new window).

Refugees

If you are homeless, facing homelessness or need housing assistance for another reason, please contact Housing Solutions. Housing Options.

Support agencies for refuges and asylum seekers

Refugee Council (opens new window) can advise and support asylum seekers and refugees.

Childline (opens new window) can help young refugees and asylum seekers.

Red Cross (opens new window) can help refugees, asylum seekers and vulnerable migrants aged 15 years and older.

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