A wealth of knowledge
At Wiltshire Council, we have a wealth of knowledge relating to housing law, housing standards and the local rental market. You will be assigned an experienced Housing Officer who will:
- act as a single point of contact for all your enquiries
- guide you on your legal responsibilities as a landlord
- ensure the property has all the relevant certification
- create a tenancy agreement to your specification
- conduct in-depth affordability assessments on prospective tenants
- check that prospective tenants have the right to rent
- complete viewings and move ins
- carry out property inspections
- update you on any new regulations as they arise
- consult with you at every stage.
No advertising costs or 'tenant-finding' fees
We understand that as a landlord you will need to feel comfortable that the tenant pays their rent and looks after your property. We complete robust affordability and suitability assessments and only put forward tenants that we feel will be able to manage their tenancy. We will introduce you to the prospective tenant and the decision is then yours whether to accept.
Ongoing landlord advice
Our work does not stop once your new tenant has moved in. Your dedicated Housing Officer will continue to be your single point of contact throughout the course of the tenancy and will be able to advise you on new regulations, housing law, standards, ending tenancies and to act as a mediator if disputes arrive.
Tenancy sustainment
Your new tenant will have a dedicated Tenancy Sustainment Officer who will help them to get set up in the property, including setting up the rent payment according to your preferred method and frequency. Your tenant will be able to access the support of our Tenancy Sustainment Team at any time.
