Looking for a home

Finding a home and help with housing costs.

Private rented accommodation

Homes4Wiltshire

Refuges and places of safety

Supported housing

Veterans housing and support

Help with housing costs

Private rented accommodation

There are private rented flats and houses throughout Wiltshire. Our find a property page is a great place to start. It lists local lettings agents, websites and other places where properties are advertised. It's always worth asking family and friends if they know of anywhere too.

When viewing, check that the property is secure and the heating, lighting and plumbing are working. Check the tenancy agreement before signing it. Citizens Advice has information about the main points to look for in tenancy agreements.

Homes4Wiltshire

Homes4Wiltshire is for people who would struggle to rent or buy housing on the open market. For details of Homes4Wiltshire, the qualifying conditions and how to apply, visit Homes4Wiltshire. If you qualify you can bid to rent homes from the council and partner housing associations, as well as low-cost home ownership properties.

Properties on Homes4Wiltshire include:

Social and affordable rented housing such as low cost rented flats and houses for single people and families. Some of these are adapted to meet the needs of people with limited mobility.

Sheltered housing for older people. It offers self-contained accommodation, usually in a scheme, with some shared facilities such as gardens and TV lounge. Some sheltered housing includes low level support to help maintain independence. For more information visit sheltered housing.

Extra care housing for people who need practical help for health reasons. For more information visit extra care housing.

Specialist housing for people with learning difficulties, mental health needs or other conditions. Some of this also includes support.

Low cost home ownership properties are also advertised. There are several government schemes to help people into home ownership.  For more information visit How to access housing.

Refuges and places of safety

Wiltshire has women's refuges and places of safety for those fleeing domestic abuse. Domestic abuse includes physical, mental, emotional and financial abuse, as well as honour based violence and forced marriage.

The places of safety can house people for whom a refuge may not be suitable such as those needing accessible accommodation or with older male children, male victims and couples fleeing honour based violence.

If you are facing domestic abuse Housing Options can advise on your housing situation and help you to find somewhere safe to live. Contact Housing Options.

National Domestic Abuse helpline

The National Domestic Abuse helpline offers a free and confidential 24 hour helpline on 0808 2000 247. It also takes calls from children and young people.

Staff can help find a refuge place for you and your children and they can advise on support services in your area, whether or not you have left your partner. There is lots of information available at Refuge: National helpline.

Supported housing

Supported housing is a good choice if you are facing homelessness and need support with independent living skills. It can help if you are moving out of home for the first time,  or are vulnerable or have had problems with a tenancy before. Staff provide support and housing on a short term basis and help you find move on accommodation when you are ready.

Wiltshire has supported housing for young people16 to 25 years, young parents, single homeless and people with drug and alcohol issues. This may be in shared houses, flats or larger hostels. Each person has their own room and sometimes shower room, and shares other facilities such as kitchen, common room and garden. Staff support residents to manage their tenancy and develop their independence. Support is very individual and could include any or all of the following, and more:

  • Managing money and claiming benefits
  • Taking up education and training opportunities
  • Improving wellbeing and health
  • Developing employability skills and moving into work
  • Managing a tenancy and finding somewhere to live
  • Accessing specialist support such as counselling

If you think supported housing might be for you, contact Housing Options.

Veterans housing and support

Alabare Christian Care & Support offers short term housing and support to single ex-service personnel who are homeless or are at risk of becoming homeless.  All residents must have served in the British Armed Forces. Their home in Salisbury is close to amenities and services, and houses 14 veterans. For more information, email veterans@alabare.co.uk or call 01722 323227.

Entrain Space offers housing and support to ex-Service personnel and their families to help with the transition to civilian life. Residents can stay up to 3 years at Erskine House, Wilton, Salisbury. Website www.entrainspace.co.uk. For information, email neil@entrainspace.co.uk or call 07719 103854.

Help with housing costs

If you are on a low income you may be able to claim Housing Benefit or the Housing element of Universal Credit. These are means tested benefits, so income and savings are taken into account. There is information about this and benefit calculators at GOV.UK: Benefits advice.

Discretionary housing payments may help if your housing benefit or housing element of universal credit does not cover your rent. They can sometimes cover other costs too. For more information visit extra help with rent.

The council tax reduction scheme may help with council tax costs. For more information visit council tax reduction.

Help claiming benefits

If you need help to claim benefits try Citizens Advice Wiltshire. It's a free, confidential service.

The Government website has benefits calculators to help you find out what you could claim.