Bulky items such as white goods, furniture and electrical appliances can be re-used. With the help of local charities these can be collected from your doorstep.
Chargeable collection of large items
If your large goods are unsuitable for reuse, the council can collect these from outside of your property for a charge. We are unable to enter your property to collect large items. We cannot collect any commercial items. This is not a complete list, if you cannot see an item, phone us on 0300 456 0102 as some other items can be collected by special arrangement.
Fluid containers such as oil drums and petrol cans
Garden waste, soil or rubble
Hazardous waste such as asbestos, fluorescent tubes, liquid waste
Pianos
Sheds and fence panels or fencing
Rayburn or AGA cookers
Mobility scooters
Single items over 50kg
The current charge for a large item collection is £25.30 per item and this is typically reviewed annually. Local authorities are able to recover the costs they incur in collecting large items, but cannot recover the costs associated with their disposal.
You will need to pay at the time of booking.
You will be given a collection date at the time of booking and items will be collected at any time after 7am during that day
Place your items outside so that they are clearly visible from the road by 7am on the collection day
Collection crews are not allowed to enter your property to collect items under any circumstances
Call us on 0300 456 0102 to arrange a collection from outside your property
Only items listed at the time of booking will be collected
If you need to change the items being collected for any reason, call the booking line at least two days before the collection date and we will do our best to arrange this
In the event of having to cancel your collection, refunds will only be issued if you call us on 0300 456 0102 at least two days before the collection due date
Many of these charity organisations have been affected by COVID-19 so are not operating currently but hope to reopen soon. Please contact them directly to ensure they can accept your donation.
Leaving items on the doorstep of charity shops without arrangement is not permitted and constitutes as fly-tipping.
Wiltshire Council