Household collections
Large item reuse and collection
Bulky items such as white goods, furniture and electrical appliances can be collected from your doorstep for reuse with the help of local charities or through our service.
We cannot take commercial items or individual items that two loaders are unable to safely lift.
Arranging a collection
There is a £32.00 collection charge per item. You can arrange your collection by calling 0300 456 0102.
Only items listed at the time of booking will be collected. If you need to change the items being collected or cancel your collection you should call at least two days before the collection date in order for a refund to be issued.
Where and when to leave items for collection
When a collection has been arranged, you should leave your items outside of your property at 7am that day.
Charity collections
You should contact these charities directly to enquire whether they can accept your donation.
British Heart Foundation (opens new window)
Collects large items for free from both inside and outside your home, across Wiltshire. Items must be in full working order.
KFR (opens new window)
Will collect a wide range of furniture, as well as working and not working white good appliances from both inside and outside your home. They cover the whole of Wiltshire.
Waste not want not (opens new window)
Based in Chippenham and offers a collection service from the North Wiltshire and Trowbridge areas.
Trussell Trust (opens new window)
Based in Salisbury and offers a collection service from the South Wiltshire area.
Group Five (opens new window)
Based in Trowbridge offers a free collection service from the West Wiltshire area.
Alabaré (opens new window)
Based in Salisbury and offers a collection service for items across the county.
Dorothy House (opens new window)
Offers a collection service across Wiltshire.
Leaving items on the doorstep of charity shops without arrangement is not permitted and constitutes as fly-tipping.
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