Wiltshire CouncilOrder and collect service
Tidworth Library is offering an Order and Collect service on Mondays, Tuesdays, Thursdays and Fridays between 2pm and 5pm. The library is open for browsing and bookable computers on Saturdays between 10am and 1pm.
Library members can sign up for Order and Collect by completing an order form or contacting the library on 01980 843460 during the hours listed above. Our staff will choose books for you to enjoy based on your preferences and contact you to arrange a convenient time for you to collect them from the library entrance. We are sorry we are not able to take requests for specific books or titles through this form, as books will be selected from the stock held within the library.
Books are loaned for three weeks and will need to be renewed if you wish to keep them longer. Books can be returned through the letter box. Returned books will be stored for 72 hours before being taken off your account and put back on the shelves. Fines will not be incurred as a result of the short delay.
If you wish to reserve a specific book, books can be reserved online from libraries across Wiltshire for 95p (free for children's items) using the library catalogue. Reservations can also be placed by calling the library. When the book arrives, you'll be contacted to arrange a convenient time for you to collect it from the library entrance.
If you're not already a member, you can join the library online.
To find out more about the library services available during COVID-19 visit library news.
Contents
Computer bookings
Frequently asked questions
Terms and conditions
Computer bookings
Computers can be used for 45 minutes and sessions must be booked in advance. They can be booked by calling the library during the hours listed above. You will be asked to provide your contact details as part of COVID-19 NHS Test and Trace, and we would encourage you to provide these when asked. Please observe social distancing guidelines, sanitise your hands regularly and wear a face covering when using the computers.
If you need help using the computer, please bring someone with you to support you, and let staff know when you book so that they can book a computer with additional space.
Frequently asked questions
Terms and conditions
- This service is currently free. Normal overdue charges will apply.
- The service will aim to contact customers within five working days, but this will vary according to demand.
- This service can only be used by applying in advance through the online form or by calling the library. Requests on the door will not be possible.
- The service is intended for library staff to select books in subject matters the customer is interested in. The library service cannot select individual titles. If a customer wishes to select an individual title, they should use the usual reservation service - charges apply.
- Audiobooks are only available if you have an audiobook subscription or membership exemption.
- Customers must take care when providing contact details as any incorrect information may result in their order not being processed.
- Books will only be selected from within the library of collection.
- Customers will be contacted upon selection of their items to arrange a 30 minute collection slot.
- Customers will only be able to collect their items in their designated 30 minute collection slot.
- Customers must follow social distancing guidelines. Books are to be collected at the library entrance and access into the building will not be allowed other than for pre-booked computer use.
- The service will regularly be reviewed and if there is a change in service delivery, we will inform customers.
- The library service will retain your information in line with the service privacy notice, which can be viewed on the Service policies and documents page.
